A192 Receptionist

As the first point of contact for the College, you'll provide a warm, professional welcome to students, staff, visitors and contractors, helping create a safe, friendly and well-organised environment. You'll support the day-to-day running of Reception by managing enquiries, maintaining accurate records and providing administrative support to the Estates team. You'll also help coordinate site services, respond to emergencies, and ensure College procedures are followed to keep everyone safe. As Duty Manager when required, you'll make informed decisions, coordinate responses to incidents, and work closely with colleagues and external agencies to support the smooth and safe operation of the campus.

• · Experience providing excellent customer service in a front-of-house or reception role.
• · Good administration skills and confidence using Microsoft Office and other computer systems.
• · Able to work independently and use your initiative.
• · Confident handling challenging situations in a calm and professional way.