As a 7.5 Tonne Collection and Delivery driver for DPD, you'll play a crucial role in our operations and customer satisfaction. Your responsibilities will include:

• Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
• Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
• Assisting with loading and unloading parcels at the depot and customer locations
• Managing a daily schedule of approximately 50-60 stops in your designated area
• Utilising provided equipment, such as a sack barrow/hand truck, to safely handle heavier items
• Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
• Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
• Conducting daily vehicle inspections and reporting any maintenance issues promptly
• Utilising handheld devices and company software to update delivery statuses and communicate with the depot
• Resolving customer queries and concerns professionally and efficiently
• Adapting to changing weather conditions and adjusting your delivery approach accordingly
• Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
• Maintaining a clean and presentable appearance, as you represent DPD to our customers
  
  Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD's reputation for excellence in parcel delivery.