2371 - Receptionist / Clerical Officer

We are looking to recruit an enthusiastic individual to join our admin team, to carry out a full range of duties in order to provide an effective and efficient service for the Acute Medical Unit and Medical Same Day Emergency Care. The role of the department is to provide high quality care to the patients and service users for inpatients and outpatients on the Acute Medical Unit and Medical Same Day Emergency Care. The units take direct admissions from G.P, Emergency Department and Clinic Referrals. You will be required to work closely with all members of our Multi-Disciplinary Team to maintain service provision. The successful candidate must have excellent communication skills, appropriately prioritise their workload and be highly motivated. The admin service for AMU/Medical SDEC covers 07:00-19:30 7 days a week. The post holder will be required to work 2x 12 hour shifts per week on a roster basis, inclusive of weekends and bank holidays., The post holder will be required to work in 3 different roles covering AMU and Medical SDEC which will involve:

• To provide an efficient and effective reception for patients attending the departments, directing and helping visitors and patients with enquires.
• To act as first line of contact for all telephone enquiries to the ward/unit, re-directing calls when necessary
• To ensure patients are appropriately received, admitted, transferred, discharged and where necessary make outpatient appointments, using the Hospital Careflow system (electronic patient record system)
• General administration duties such as filing, scanning, photocopying and tracking medical notes
• To work closely with the multi-disciplinary ward team to maintain recognised standards promoting efficient ward management
  
  Barnsley is a place of real warmth and community spirit. With a proud industrial past, the town offers affordable living, great transport links, rich culture and many green spaces. Barnsley punches above its weight and has recently seen economic growth, substantial regeneration and digital ambition, whilst leading the way in healthcare innovation and employability.
At Barnsley Hospital, we are a close-knit, ambitious team delivering outstanding care in the heart of South Yorkshire. Our aim is to be the best place to work and we have been consistently rated by our people as being amongst the very best Trusts in the country in areas such as compassionate leadership, teamwork and supporting colleague wellbeing. We offer a friendly working environment where you will be recognised and valued for what you do, led with compassion and integrity and have your career and wellbeing supported. Barnsley Hospital NHS FT is committed to promoting equality of opportunity and fair treatment to all applicants. For individuals who require sponsorship under the skilled worker or health & care visa route please use the link on the right hand side of the advert to check your eligibility. The cost of the DBS (criminal records check) for Band 6 and above roles will only be met by the successful candidate(s) through salary deduction.