1st Line IT Apprentice
I.T. PROFESSIONAL SERVICES LIMITED, Perkinsville, County Durham
1st Line IT Apprentice
£18,000 a year
I.T. PROFESSIONAL SERVICES LIMITED, Perkinsville, County Durham
- Full time
- Permanent
- Apprenticeship programme
Posted 2 days ago, 13 Jun | Get your application in today.
Closing date: 26-06-2026 (In 11 days)
Job ref: None
Location ref: Perkinsville, County Durham
Full Job Description
This role is ideal for someone starting their career in IT who has a genuine interest in technology, problem-solving, and helping people. The apprentice role will provide first-line support to users by answering calls, logging incidents and service requests, troubleshooting common issues, and escalating where required.
Course Information
Course: Information communications technician (level 3)
Level: 3
Route: Digital
Apprenticeship Level: Advanced
Working Arrangements
Working Week: The role will operate Monday - Friday on a two-shift rotation, covering 7.00am - 3.30pm and 10.30am - 7.00pm as required.
Expected Duration: 1 Year 3 Months
Number of Positions Available: 2