12hr Keyholder - Previous experience essential

As a Keyholder, you play a critical role in bringing the Levi's® brand to life on the shop floor. You'll lead by example, support the wider team, and take responsibility for the smooth running of the store during your shifts - including opening and closing when management are not present. Here's how you'll make it happen:

• Delivering exceptional customer service by leading from the front and living our brand values
• Acting as a role model for Stylists, supporting, motivating, and guiding the team to achieve personal and store KPIs
• Taking responsibility for store operations during key trading hours, including opening and closing procedures
• Supporting the Store Management team with daily tasks, floor leadership, and operational duties
• Ensuring high visual merchandising and brand presentation standards are maintained at all times
• Coaching team members on product knowledge, styling, and customer experience
• Assisting with deliveries, stock organisation, and stockroom standards
• Helping to create a positive, inclusive, and high-performing team environment
  
  A passion for the Levi's® brand and a strong alignment with our values
• Previous experience working in a retail environment with responsibility for sales targets and KPIs
• Confidence leading and supporting a team on the shop floor
• Strong customer service skills with a proactive, solution-focused mindset
• The ability to take ownership, make decisions, and remain calm in a fast-paced environment
• A collaborative approach and willingness to support store management where needed
• Flexibility to work evenings, weekends, and bank holidays
  
  Competitive pay, with performance-based incentives where applicable
• Generous employee discount and uniform support to help you represent Levi's® with confidence
• Paid time off and public holidays in line with local legislation
• Access to wellbeing support, including mental health resources and employee assistance programmes
• Ongoing training, coaching, and real opportunities to grow your career at Levi Strauss & Co.
• The chance to be part of a purpose-driven, inclusive brand that celebrates individuality and supports communities
• Benefits and reward offerings may vary by country and are aligned with local market practices. LS&Co. is an affirmative action and equal employment opportunity employer. We welcome and value people from diverse cultures, backgrounds, and experiences to make LS&Co. a collective success.