111 Health Advisor (Call Handler) - Gillingham
South East Coast Ambulance Service NHS Foundation Trust, Twydall, Medway
111 Health Advisor (Call Handler) - Gillingham
Salary not available. View on company website.
South East Coast Ambulance Service NHS Foundation Trust, Twydall, Medway
- Part time
- Permanent
- Onsite working
Posted 2 weeks ago, 22 May | Get your application in now before you miss out!
Closing date: Closing date not specified
Job ref: 492f83dc442d4b31abaed8cb8b2467da
Location ref: Twydall, Medway
Full Job Description
- They all have great communication skills and love talking to people
- They're all happy and able to work flexibly
- They all love making a difference to people's lives, You will need to be able to work well within a team and independently, have fast/accurate typing skills and a good standard of education. Successful candidates must possess GCSE Maths and English (or equivalent qualifications) at Grade C or above (2018 Grade 4). This role is suited to people who remain calm under pressure, good at problem solving and have excellent interpersonal skills, with an empathetic nature. Further Information If you are successfully shortlisted, you will be required to complete an online Psychometric test as part of the recruitment process. All successful applicants will be required to undertake an Enhanced DBS check for children and adults., Disability Confident About Disability Confident A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to .
- What we can offer you:
- Competitive salary of £25,760 - £27,476 with the earning potential of up to £30,000 per annum
- Any unsocial hours worked you will attract an enhancement in line with Section 2 Agenda for Change
- Generous NHS Pension Scheme
- 35 days' annual leave inclusive of Bank Holidays (pro rata)
- Free parking
- Access to Blue Light discounts
- Award winning Wellbeing hub
- Staff networks
- Training and development
- Salary Sacrifice schemes for cars or push bikes
- Free Enhanced DBS check
- Bonus scheme Other than in exceptional circumstances, the starting salary for staff new to the NHS will be the bottom point of the band to which they have been appointed. Training Provided We will provide full training in a warm, friendly environment in our NHS 111 Call Centre. Our comprehensive training programme:
- 9 weeks training
- Training will be full-time (even for part-time applicants)
- Has a 'must' attend policy and no annual leave is permitted during this period
- Comprises of classroom, observing and mentoring periods within the working environment
- Designed to fully support full transition to call handling independently Training schedules Weeks 1 - 3 - Classroom Training, Monday - Friday, 08:00 - 16:00 Week 4 & 5 - Mentoring, this will be a variable shift pattern whilst you shadow your coaches shifts Weeks 6 - 9 - Diamond Pod, variable shift pattern Applicant Requirements Successful applicants will demonstrate high levels of personal commitment to facilitate the delivery of a patient focused service. We need individuals who have the drive and passion to make a difference to people's lives, but also the personal resilience to work in a high-pressured environment.
As we are a 24/7 service, this role will involve working a varied shift pattern including earlies, lates and weekends but due to our flexible working, we will work with you to create a rota that gives you a great work/life balance whilst meeting the needs of the trust. Please note that it is a requirement to work 3 out of 4 weekends, even if you are applying for a part time position. Please give this consideration before making your application. Why Work At South East Coast Ambulance Service NHS Foundation Trust (SECAMB)?
Direct job link
https://www.jobs24.co.uk/job/111-health-advisor-call-handler-gillingham-126878541