Network Control Centre Operator, South East, Hertfordshire, Potters Bar – Jobs24.co.uk
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Network Control Centre Operator

Potters Bar, Hertfordshire

Published
27-12-2017
Job ad details
Published
27-12-2017
Expires
10-01-2018
Job ID
LJA-53682612
Jobtype
Full-time
Permanent
Salary level
£27,800 - £27,800  per year
Job sector
Management & Business

What we need: Working in the Network Control Centre based at South Mimms on a 12 hour shift based rotation. Providing a 24/7 single point of contact with regards to network incident management, operations, scheduled road space bookings and Highways England enquiries. What you will do: ·Acting as first point of contact for organisation in relation to incidents on the network and operations, ensuring that the appropriate course of action is taken for each issue reported. ·Deploy and manage resources on the network including Asset Incident Watchman and secondary resources. ·Liaise directly with the Emergency Services and deployed resources, ensuring any additional support is correctly identified and provided. ·Maintain and manage the information flow and ensure regular contact with all stakeholders during incidents. ·Produce and maintain accurate records for all incidents that occur in on the network and record all relevant information into the relevant database. ·Record and disseminate all Winter Maintenance decisions during the winter service period. ·Log/record all safety observations and forward reports to the relevant teams. ·Monitor all Airwave radio communications, ensuring a strict radio discipline is maintained. ·Process the movement of abnormal loads in East Anglia and the East Midlands ensuring that dimensions are scrutinised to permit safe passage. ·Record all Traffic Management events on the Highways England Scheduled Roadwork's System (SRW) daily. ·Assist with the preparation of the Traffic Management programmes for the networks. ·Maintain a detailed knowledge of the various computer systems utilised in the NCC, including Causeway, Customer Enquiry, ECM, SRW, IAM-IS, CCTV, TRAKA and Everbridge. ·Perform other duties as may from time to time be reasonably required. What you will need to succeed: ·Excellent verbal and written communication skills ·Ability to effectively perform within a team, sometimes within high pressure environments ·Computer literate adept with Microsoft programmes and other applications ·Good interpersonal skills ·Flexible working approach (comfortable working both day-time and night-time shifts) ·Professional and clear telephone manner FOOTNOTE: If you feel that you are right for this role technically, but the rate, location or seniority does not suit you specifically then please still feel free to send us your CV. We constantly recruit for roles very similar to this one at all levels UK Wide. We are always keen to chat with you discreetly about your employment situation. Even if you are happy in your current role for now, we always welcome calls from Highways, Traffic & Parking professionals keen to make their introductions for future months or years. Our specialist team has a combined 70+ years' experience in this market. Please call Matt at Carrington West on (Apply online only) for more information. IND123

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Job ad details
Published
27-12-2017
Expires
10-01-2018
Job ID
LJA-53682612
Jobtype
Full-time
Permanent
Salary level
£27,800 - £27,800  per year
Job sector
Management & Business