The main focus of this role is to support and work alongside a Lettings Negotiator with all administration involved in letting up
a development. You will also provide excellent communication to potential new Residents to ensure they feel part of our community
before they have moved in, and to assist the site teams with completing administration works that come with welcoming residents to
their new homes.,

To handle lettings enquiries (over the phone, email and through our internal system)

Administration and main point of contact for new applications. Including managing the referencing process, arranging sparkle

To ensure all necessary paperwork, holding funds and checks are in place prior to starting the referencing process and then

To ensure payments have been received with the accounts team prior to move in.

To ensure the information provided by the site teams is entered accurately on the management system.

To provide exceptional service to all potential residents, including providing informed and accurate advice in order to ensure

To ensure all GDPR processes are followed at all times

Agree renewals with residents in line with updated market values.

Serve section 21 and section 8 notices as required (training will be provided)

Request feedback throughout the processes via our survey systems

Excellent oral and written communication skills

Excellent telephone manner

A confident self-starter

Team player, yet with the ability to work alone and on own initiative

Strong administration and organisational skills

Customer service experience

Positive and can do attitude

Adaptable

Having a keen interest in learning the property industry

Knowledge of relevant Lettings and Estate Agency Acts, or happy to learn/work towards

ARLA Qualification (desired)

GCSE Qualification (required), urbanbubble requires people who are professional, hardworking, innovative, passionate; who are effective in their roles and who

We offer amazing benefits such as a basic salary of up to £28,500 plus bonus, enhanced family leave policies, cycle to work

We also offer enhanced annual leave, including your birthday day off and a day off when you buy your house - we believe that