End-to-End Viewing Support: Conduct both virtual and physical viewings, providing a warm introduction to our properties.

Tenant Onboarding and Offboarding: Handle the complete onboarding and offboarding processes, ensuring a smooth experience for all tenants.

Issue Resolution: On some occasions you will need to act as the point of contact for tenant and landlord queries, aiming for swift and satisfactory resolutions.

Property Inspections and Maintenance: Carry out weekly property inspections, fire alarm tests, and oversee cleaning standards to maintain property conditions.

Administrative Tasks and More: Manage ad hoc administrative duties and shopping to support the effective running of properties.

Our small, family-run business, specialising in managing HMOs (Houses in Multiple Occupation), is looking for a motivated Room Lettings and Customer Experience Representative to join our team. This role offers an opportunity to play a vital part in ensuring our properties are well-managed and that our tenants receive top-notch service. Ideal for someone seeking flexible part-time work, this position allows for significant involvement in the day-to-day operations of property management while contributing positively to the lives of our tenants., Transportation: Must own a vehicle and have a valid driving licence.

Self-Employment: This position requires self-employment, offering you control over your workload and schedule.

Skills required: Strong sales skills, customer service ethos, problem-solving abilities, excellent organisational skills, and meticulous attention to detail.

Flexible Working Hours: Enjoy the flexibility of setting time for your work hours, with an estimated 1-10 hours per week during quieter periods and the potential for 20+ hours weekly during our busier seasons, particularly in September and October.

Diverse Interactions: A unique aspect of this role is the opportunity to meet and interact with a diverse range of people, enriching your workday and expanding your network.

Prospects: We are growing the portfolio in next 12 months and the opportunity exists for you to progress as quick as the business can expand.