The role of the Traffic Clerk is to provide administrative support for the traffic teams ensuring the accurate flow of information throughout the traffic and warehousing operations and escalating issues where they occur. The Traffic Clerk has extensive contact with external customers, answering queries and providing up to date delivery information.,

Ensure all traffic and warehousing operations are undertaken in line with company operating procedures

Supporting the on the road management of the traffic operation through communication and guidance

Ensuring all required administrative tasks are completed in line with company requirements

Dealing with customer / driver enquiries in a polite and effective manner

Ensure service level targets and KPI's are achieved by maximising fleet utilisation

IT literate; with a high competence in Excel

Dealing with and escalating service complaints to ensure effective resolution for the customer and protecting the company image and brand

Knowledge of warehousing operations

It would be preferred that you have previous experience of working in traffic, warehousing or logistics operations and can demonstrate good local geographical knowledge.

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland delivering the important things in life. DX Freight provides next-day or scheduled delivery services for parcels and freight, as well as comprehensive logistics solutions, including warehouse management and the operation of customer-liveried vehicles. Our brand is what we do every day and our values set the tone for how we want our colleagues to go about their business of delivering the Delivered Exactly promise.

Competitive Rates of Pay

Holidays: 20 days increasing with length of service + bank holidays

Long Service Recognition scheme

Enhanced Maternity & Paternity

Company Pension Scheme

Life Assurance

Employee Assistance programme including 24/7 Virtual GP

DX Discounts Portal

Excellent opportunities for career progression and more!!