We are currently seeking a skilled Housing Disrepair Case Handler to join our team. As a Case Handler, you will be responsible for managing a caseload of housing disrepair claims, assisting tenants in seeking remedies for issues such as dampness, mold, infestations, and structural defects.,

Manage a caseload of housing disrepair claims, from initial client contact to resolution, ensuring timely progress and effective communication with clients.

Conduct thorough assessments of property defects, liaising with relevant parties such as landlords, property managers, and contractors.

Negotiate settlements and compensation on behalf of clients, advocating for fair outcomes and ensuring that clients receive appropriate remedies for their housing issues.

Draft legal documents, including letters of claim, court proceedings, and settlement agreements, ensuring accuracy and compliance with legal requirements.

Attend court hearings and case management conferences as required, representing clients' interests and presenting evidence in support of their claims.

Provide legal advice and guidance to clients, explaining their rights and options under housing disrepair legislation.

Maintain accurate and up-to-date case records using the firm's case management system, ensuring that all relevant information is documented and accessible.

Keep abreast of changes in housing law and regulations, staying informed about developments that may impact clients' cases.

Previous experience working as a Housing Disrepair Case Handler or similar role within a legal firm.

Strong knowledge of housing disrepair legislation and procedures, with experience handling a variety of disrepair claims.

Excellent communication and negotiation skills, with the ability to advocate effectively on behalf of clients.

Proficiency in drafting legal documents and conducting legal research.

Experience using case management systems, such as [insert relevant systems].

Legal qualifications (e.g., LLB, LPC) are preferred but not essential.

Strong attention to detail and analytical skills.

Ability to work independently and manage a busy caseload effectively.

Commitment to providing excellent client service and achieving positive outcomes.

Professionalism and integrity in all interactions with clients and colleagues.

Adaptability and resilience in a fast-paced and challenging legal environment.

Join our reputable client specializing in housing disrepair claims.Theye are dedicated to advocating for tenants' rights and ensuring that individuals receive fair compensation for substandard living conditions.

Pulled from the full job description

Bereavement leave

Casual dress

Company pension

Free parking

Health & wellbeing programme

On-site parking, Competitive salary based on experience.

Performance-based bonuses.

Continued professional development and training opportunities.

Supportive and collaborative working environment.

Opportunities for career progression within the firm.