At Co-op, we do things a different way. For over 175 years we've focused on making things fairer for our members and their communities, and as a colleague we promise to take care of you. You'll get support for your physical, mental, and financial wellbeing, as well as market leading policies to help you through life events from bereavement and pregnancy loss to fertility treatment and menopause.
What you'll do

Friendly and thoughtful service - you'll put customers first in everything you do: responding to queries, championing Co-op products and Membership, working in our in-store bakery and doing all you can to deliver a great shopping experience

Work together to make everyone's day better - supporting your store colleagues to solve problems for customers and members

Make sure the store safe and legal - keep the shelves stocked and make sure prices, dates, and temperatures are all as they should be

Help introduce new products and services - make changes feel natural, sharing experiences with your colleagues so everyone learns together

Support your local community - get involved in all kinds of activities and events!

A genuine care for the needs of customers and members

Great people skills, with the ability to build positive relationships with customers and colleagues

A positive approach to change and problem solving

The flexibility to work a range of different shifts

As a Customer Team Member, you'll be part of a friendly team that's dedicated to helping our customers. We'll look to you to provide them with great service on the tills and the shop floor, while also performing a wide range of other tasks around the store like re-stocking shelves and cleaning up spillages.

Pulled from the full job description

Company pension

Employee discount

Paid training, Working pattern: varied shifts including early mornings (from 6am), afternoons, late evenings (until 11pm) and weekends, to be discussed at interview. Role will also include working in our in-store bakery

30% discount on all Co-op products in-store plus 10% discounts on all other brands (increasing to 20% on payday weekends)

A pension scheme with up to 10% employer contributions

Wagestream- a money management app giving you access to a percentage of your pay as you earn it

31 days of holiday (including bank holidays, pro rata for part time colleagues)

Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations

24/7 employee assistance service

YuLife - an app rewarding you for healthy behaviour with discounts and vouchers for your favourite brands

Full, paid training and dedicated support for your personal development and career progression

Rotas shared three weeks in advance and accessible on your phone

Cycle-to-work scheme