You have an organised working style with a strong attention to detail and the ability to manage your own workload.

You are a friendly, positive personality with a willingness to work hard as part of an enthusiastic team.

You are able to problem solve and use your initiative, while adapting to new processes and systems quickly.

You strive to understand and listen to the customer and seek customer-focused resolutions.

Motorway is the UK's fastest-growing used car marketplace - our award-winning, online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our technology-led approach has redefined the experience of selling a car, generating thousands of monthly car sales and helping us to grow to a team of more than 400 people across our London and Brighton offices.

You'll be the kind, understanding voice at the other end of the phone (responding to inbound and outbound calls) to our customers.

Answer general written customer service queries across all of our communication platforms.

You will own post-sale customer queries collaborating externally and internally with other teams across the company to find a resolution.

You'll be making an impact and trusted to use your integrity to deliver a quality outcome for both Sellers and Buyers.

BUPA health insurance

Hybrid working - opportunity to work from home one day a week (subject to approval)

Motorway car leasing scheme - lease a zero-emissions electric vehicle at a significant discount

The chance to join a rapidly growing company that cares first and foremost about its people

Fast career progression and the ability to develop your own skills and experience quickly