Wraparound Support Worker

Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.

As part of the ForFutures homeless prevention service you will work closely with colleagues in Housing Options to provide wrap-around support to single homeless households in hotel accommodation. You will have a person-centred approach to help customers achieve positive outcomes through regular support planning, delivery, and review.

Why ForHousing?
Agile working - we are outcome driven, so we empower you to do your best work, in the way that works best for you.
STAR - through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
Smartech - purchase technology or white goods and spread the cost.
Wellbeing centre - gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
Cycle to work scheme - save up to 40% on bikes and equipment.
Employee Assistance Programme - access to a 24/7 counselling and support helpline.

What you'll be doing:
Supporting customers through face-to-face advice and guidance on their journey from hotel accommodation into supported, social or private rented housing in the community.
Visiting and supporting homeless customers who are staying in hotels.
Completing assessments and support plans.
Helping customers understand the Hotel Occupancy Agreement.
Supporting customers with West Cheshire Homes (WCH) applications by helping provide ID, landlord references, and income details.
Assisting customers to maintain their self-care, personal safety, and physical and mental health needs, by providing relevant information, advice, and guidance.
Accompanying customers to interviews and appointments where necessary.
Working within safeguarding protocols.

NVQ Level 2/3 in Social Care or equivalent.
Safeguarding experience.
Experience of working with homeless people would be ideal.
Great communications skills.
Ability to work in challenging situations.
A full driving licence and access to a vehicle., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.