Works Scheduler - Cobalt Plus

As a Work Scheduler, you will be the main point of contact between our customers and trade operatives, whilst actively supporting the operational delivery teams in maintaining productivity and improving customer satisfaction.

You will have relevant experience in a similar role.

The postholder will issue and control works and track progress, liaise with tenants, plan in work scheduling and make appointments to facilitate effective repair services. Whilst working in conjunction with the Asset Team and Cobalt Housing in general including liaising with tenants to update and help facilitate the smooth running of the delivery of our maintenance service both reactive and planned.,

• To undertake all relevant tasks associated with scheduling tasks to support the Organisation as a whole, whilst maintaining a high level of awareness of relevant policies and procedures and ensuring that are implemented correctly.


• To proactively manage and build strong links within the teams throughout Cobalt Plus to ensure the scheduling function is helping them to achieve their aims and targets.


• To work with the Operations Manager in identifying key risks within service areas and ensuring that appropriate measures are in place to mitigate operational risks.
  
  If you are the kind of person who is hard working and passionate about making a difference to our customers then we would love to hear from you.
  
  In return, Cobalt Plus offers 23 days holiday, as well as the option to join the company pension scheme occupational sick pay, enhanced maternity/paternity leave, additional leave for the Christmas shutdown period, movement for wellness allowance (up to £20 per month), cycle to work scheme, childcare allowance, and training/development opportunities. For more details on Cobalt's benefits, please see our website: https://cobalthousing.org.uk/working-with-us/rewards-and-benefits/


Cobalt Plus has a 37.5 hour standard working week Monday to Friday, 08:00 to 16:30.