Workflow Administrator

To provide highly efficient and effective administration support to patient workflow functions across the Living Well Partnership.,

• Collect, open and date stamp inbound post and ensure it is filed and processed to the appropriate area or team


• Ensure the accurate and on-time processing of all inbound data (electronic and paper) specifically scanning, into EMIS and DocMan, as per protocol


• Ensure all scanned documents are accurately filed into the patient's notes, using recognised terminology


• Scan ECG and Spirometry results in line with protocol


• Follow up and complete any tasks (EMIS and DocMan) sent from colleagues


• Complete urgent tasks as a priority


• Shred any inbound documents in line with retention of documents policy


• Monitor and manage the generic email accounts, and the DocMan email account, for all sites, ensuring information is passed onto relevant teams, or imported into DocMan in a timely manner


• Ensure the accurate and on time processing and re-allocation of inbound laboratory reports to appropriate microteam or allocated individual


• Undertake any other additional duties appropriate to the post as requested by management Help patients to access self-management education courses, peer support or other interventions that support them in improving their health and wellbeing.
  
  Education to at least GCSE level, including English and Maths, or equivalent


• Evidenced office administration experience


• Experience of computer systems and office application


• Experience of working in a team


• Accurate word processing skills and document presentation


• Excellent attention to detail


• Excellent organisational skills


• Ability to communicate effectively, both verbally and in writing packages


• Ability to work on own initiative


• Ability to manage own time and prioritise


• Ability to drive and access to own vehicle


• Desirable experience of working in a medical practice/NHS, EMIS/Docman knowledge or other clinical systems
  
  NHS pension scheme membership with a 14.38% employer contribution rate


• Employee Wellbeing initiatives


• Cycle to work scheme


• Monthly employee award


• Investment in developing your skills and progression opportunities, across the Partnership


• First consideration for other internal recruitment opportunities