WHSmith Sales Assistant - M&S

Our teams work hard to make customer and colleague journeys in life possible, we offer our amazing products to everyone on any of lifes journeys. We are particularly proud of the great partnerships we have with M&S.

As a Sales Assistant youll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store standards. We want you, our customers and our colleagues to be proud to share their journey with us.

What being a Sales Assistant is all about:

• Delivering exceptional customer service experience on the shop floor and at service pointsputting the customer before task every time.


• Delivering best in town standards through presentation, availability and keeping the store clean and tidy.


• Having great product knowledge to sell and recommend our products and servicesto customers.


• Proactively engaging with customers to understand their needs and make recommendations.


• Working as part of a winning Team: pulling together, you can adapt to what can be a changing fast-paced environment.
  
  Strong communication and listening skills.


• Great organisation skills plus strong attention to detail.


• A passion for providing great customer service.


• Ability to work as part of a team, supporting your colleagues and helping to deliver the daily activities.
  
  We know youll work hard to make WHSmith a success and keep our customers happy, so as well as your salary, pension scheme, paid annual leave and employee discounts, well reward you with a range of deals from retail partners that will help you save money and make memories, whether a delicious meal, an adventurous day out, or tickets to see the latest blockbuster.


Whatever the future brings, our Employee Assistance Programme will support you with help and guidance for your wellbeing whether physical, mental or financial.

WHSmith are proud to be an inclusive employer, we want our colleagues to feel welcome, and free to be themselves with us.