Weekend Front of House Staff

General duties day to day;

• Greeting and serving customers in a professional, warm, friendly and genuine manner


• Preparing and serving a range of beverages (mainly coffee)


• Maintaining highest standards at all times, setting up tables, rooms for private functions, afternoon tea bookings or general reservations


• Care about customer satisfaction and deliver the optimal client service experience



• Serving guests in a friendly, welcoming and efficient manner while maintaining a clean and safe work environment


• Help answer questions and make suggestions regarding food and beverage choices and related items


• Always report on time and in clean attire


• Be comfortable using/learning our tablet till system


• Cleaning down the cafe at the end of the day, also pot washing throughout the day
  
  Our team is made up of a hard working friendly group, who are always there to step in and help each other, the successful candidate needs to be a strong team player and uphold these values., Good verbal communication skills and high awareness of customer service


• Experience making great coffee!!



• Being friendly yet professional


• Having high energy and stamina, with an ability to work for long hours standing in a fast paced environment


• Being a team player with an ability to resolve conflict and take criticism


• Patience and an ability to promote the menu in line with customer needs are highly valued


• Good attention to detail and punctuality
  
  Weekends - 2 days per week approx. 16-20 hours


Weekends & Bank Holidays

(extra hours available frequently with evening functions etc if wanted)

Salary negotiable, but will be based on experience