Weekend Crematorium General Assistant

We currently have an opportunity for a Crematorium General Assistant to join our dedicated team of funeral professionals at Rotherham Crematorium. As a General Assistant you will play a crucial role in supporting the day to day operations within the crematorium. This position offers an opportunity to contribute to a respectful and dignified environment while providing essential assistance to our staff and families.

This meaningful opportunity calls for individuals who can seamlessly blend empathy, resilience, care, and professionalism, embodying the renowned standards that define us!

Here is what a typical day could look like for you:

As a Crematorium General Assistant you will provide essential support and assistance in various aspects of crematorium operations, this will include..

• To undertake the full range of gardening, cemetery and horticultural tasks


• Responsible for opening and closing the site gates and book of remembrance room


• maintain the grounds to the highest standard in accordance with recognised horticultural and grounds maintenance practices


• Construct, place, fix memorials and subsequently maintain to the highest standard


• To operate the cremators and ancillary equipment in accordance with manufactures guidelines.


• Ensure the safe custody of cremated remains left in the care of the crematorium.


• Ensure the highest standards of house keeping both in and outside the Chapel and ancillary rooms


• Prepares chapels for each service considering client needs including varying religious requirements.


• Conduct witness interments and scattering of the cremated remains


• Ensuring the consistent delivery of the highest levels of client service
  
  Holds 2+ years experience in a customer service environment.


• High attention to detail is essential.


• Proactive approach and willingness to communicate effectively with a range of people, both in-person, over the phone and via email.


• Ability to successfully multitask and meet multiple deadlines.


• Computer literate in addition to experience using Microsoft packages (Outlook, Word, and Excel).


• Presentable at all times, acting with professional conduct and showing empathy.
  
  Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).


Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.


• Annual salary of £12,688.00


• 22-25 Days Holiday + Bank Holidays.


• Pension Scheme.


• Life Assurance X2.


• Free On-Site Parking.


• Access to our internal apprentice & personal development schemes.


We wouldn't be able to provide this integral service without our people. If you'd like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times - We want to hear from you!