Ward Manager - Band 7 Ward 2B

As a ward manager of 2B, you will operationally manage and lead the nursing team, showcasing clinical excellence and promoting innovative practice. We are looking for a transformational, compassionate and inclusive leader.
The post holder will work collaboratively with the matron and the Head and Neck team to ensure safe delivery of care to service users and deliver on service strategic objectives.
This post is open for discussion regarding flexible working arrangements and job share. A great opportunity to develop leadership and management skills, To work alongside the Matron, the consultants and wider team to determine and deliver on service strategic objectives and to promote the overarching vision for the service
To take a joint strategic nursing lead to ensure the safe and effective delivery of care for patients within the defined clinical area
To take day to day responsibility for safe staffing levels and ensure capacity and patient flow
To work collaboratively and cohesively with the multidisciplinary team to meet the needs of patients and their families
To maintain high visibility and clinical expertise, role modelling high standards of care, evidence-based practice and effective leadership within UK law, NMC and Trust policies and guidelines.
To take an active role within clinical governance and quality framework, helping to embed the culture of continuous improvement
To directly 'line manage' a defined group of staff within Trust Human Resource policies and procedures
To undertake additional divisional and trust responsibilities as agreed, such as the support of surgical division staffing, We are committed to recruiting the best people to work with us to achieve our vision of providing Best Care for Everyone and our success depends on the commitment and dedication of our staff. We are also committed to training and developing you to be the best you can be and offer you a rewarding career.
The Head and Neck service of Gloucestershire NHS Foundation Trust includes Ward 2B, in patient ward, ENT OPD, OMF OPD and Head and Neck Clinical Nurse Specialist. Ward 2B cares for a variety of surgical patients under the service of ENT and OMF.
The post holder will be leading a team of registered nurses, registered nursing associates, trainee nursing associates, healthcare assistants and apprentices. You will also be working alongside consultants, clinical nurse specialists and other members of the multidisciplinary team, Directly deliver, coordinate and supervise patient care, ensuring that the assessment, planning, implementation and evaluation of care is of high standard, encompassing the Trust vision of 'best care for everyone
Deliver, demonstrate and supervise safe and appropriate care within a challenging and changing clinical environment, using highly specialised equipment and resources
Maintain visibility within the clinical area, role modelling high standards of care, evidence-based practice and effective leadership
Actively manage and professionally lead the nursing team as a key member of the multidisciplinary workforce
Work collaboratively and cohesively with the multidisciplinary team to meet the needs of patients and their families and provide high standards of care
Administer, demonstrate and supervise the delivery of medications, within the Procedure for the Ordering, Prescribing, and Administration of Medications (POPAM) guidelines
Take a key role in the implementation of any clinical initiative or introduction of new equipment
Take an active clinical leadership role and act as shift co-ordinator when required
Work continuously to promote and support clinical training, education and development of other staff
Management
Work alongside the Matron, Band 7's, consultants and wider team to determine and deliver on strategic service objectives
Manage and lead the service within agreed standard operational procedures and support the development of new working practices as appropriate
Work alongside the matron to develop and implement action plans to achieve key performance indicators and ensure high standards of care
Work alongside site and operational delivery teams to maintain patient flow within agreed procedures, reduce patient's length of stay and improve patient experience
Manage day to day safe staffing levels and escalate concerns using escalation processes
Maintain the electronic roster to ensure that it is kept up to date and record and monitor staff absences, ensuring staff sickness and absence comply with the Trust targets
Line manage a defined group of staff, ensuring that appropriate human resource policies, procedures and practices are followed
Identify and manage any staff underperformance and lead / assist in the development and implementation of performance action plans as appropriate
Seek to eliminate / reduce any staff conflict and take any remedial and on-going action as appropriate
Manage any patient, relative or staff complaints in line with the Trust complaints procedure
Deliver and support staff appraisals and promote mandatory training to achieve key performance indicators
Facilitate the recruitment of nurses through effective processes to enable the selection of the most suitable candidates, whilst supporting those individuals to make an appropriate career choice
Facilitate staff retention by focusing upon initial selection as above and promoting clinical support, job satisfaction and opportunities for staff personal and professional development
Deputise for the Matron during any absence to represent Head and Neck services as required
Take responsibility for the health and safety of patients, relatives and staff and contribute towards clinical and environmental risk assessments and risk reduction practices
Work in a manner that makes best use of available resources and aim to reduce unnecessary waste from a financial and environmental perspective
Support the Matron to manage the pay and non-pay budgets as appropriate and agreed
Leadership
Jointly lead on maximising the opportunities to develop a highly skilled, motivated and engaged workforce which continually strives to improve patient, relative and staff experience
Demonstrate a positive and pro-active approach to the on-going support and development of nurses and other staff members
Role model high standards of patient care, communication, commitment and organisation for others to follow
Maintain a creative, yet measured approach to service developments and use effective leadership skills to ensure effective change
Encourage and promote a 'shared leadership' model, enabling and empowering others, of all grades, to take the lead with various initiatives within Head and Neck services and the wider Trust whilst clearly demonstrating the Trust leadership values and behaviours.
Lead or actively support all agreed quality improvements within Head and Neck services and link with other teams and services as appropriate within and outside of Trust.
Collaborate with local, network and national colleagues as appropriate to maintain shared best practice within critical care
Communication, interpersonal skills, professionalism and personal qualities
Deliver complex and contentious information to large and small groups sometimes in clinical areas where staff may be reluctant to be involved.
Demonstrate an ability to work cohesively with all members of the Head and Neck team
Communicate with colleagues, patients and their relatives with sensitivity and empathy
Communicate sensitively with staff members, particularly when needing to lead 'difficult' conversations or manage underperformance
Demonstrate an ability to work under pressure and to agreed timescales
Take initiative and demonstrate a progressive, creative and forward-thinking approach
Act as a good role model for others to follow to include personal appearance and adherence to Trust uniform policy
Work in a manner to promote the Trust values and core objectives
Work within the NMC code of conduct at all times
Maintain own professional development, mandatory training and NMC revalidation requirements
Always seek advice and support when required and encourage others to do the same
Research and audit
Work in a manner that promotes any audits or research taking place within Head and Neck services or the wider Trust as appropriate
Promote and demonstrate the use of evidence-based practice and related policy, procedure and guidelines
Assist in the collection and reporting of data as appropriate to maintain key performance indicators
Education and training
In conjunction with the Matron, identify personal training and development needs through the Trust appraisal process
Maintain and continually develop knowledge, competence and skills required to perform the role effectively
Undertake all mandatory training appropriate to role
Support the training, education and development of staff within defined service as appropriate
Be actively involved in and support departmental education programmes
Develop the skills to supervise, mentor, support and educate less experienced and non-registered staff in the clinical practice setting
Organise, implement and support mentor and educational programmes for students
Improving safety, quality and developing practice
Work with senior staff undertaking audit and research projects. To be involved in making recommendations for changes to management practice and procedures and the implementation of those changes as appropriate.
Contribute to the Clinical Governance and Quality agenda by active participation in service initiatives, health and safety and risk management.
Take joint responsibility for leading on safe and effective infection, prevention and control measures
Develop and share own knowledge with other members of the wider team both locally and nationally.
Identify own development needs, aligning these to service requirements and personal aspirations. Proactively develop and improve own practice using all available resources
Understand and contribute to the development, implementation, monitoring and evaluation of standard operational procedures, policies, protocols and guidelines relevant to the defined service
Openly question and challenge strategic and operational practice in a constructive way so that standards of patient care are continually evaluated and improved.
Report and investigate incidents as appropriate within role and designated service
Physical, Mental & Emotional Effort & Working Conditions
comply with Trust and departmental policies and procedures e.g. Health and Safety at Work Act (1974), Manual Handling, risk management, Data Protection Acts and patient confidentiality at all times
Required to utilise recognised manual handling techniques and guidelines
Will be expected to frequently manoeuvre patients / objects over 15 kg using appropriate aids
Will have exposure to, and will be required to follow policies and procedures pertaining to, infestations, bodily fluids, infection control and substances hazardous to health.
Will have regular exposure to distressing and emotionally demanding situations involving staff, patients and relatives
Will have regular exposure to patients displaying verbal and physical abuse
Will be required to concentrate for long periods of time
There will be an on-going requirement to maintain excellent standards of care whilst working under pressure in an ever-changing and challenging environment
Ensure a smart, professional image that enhances the public perception of the Trust and the professionalism of its staff
The health and wellbeing of our staff and patients remains the priority of the Trust. Vaccination remains the best chance we have of conquering COVID and the Trust encourages everyone to take up this offer.
Please note, this vacancy may close as soon as sufficient applications have been received, so please apply as soon as possible if you are interested. The Recruitment Team are unable to accept any applications after the position has closed on NHS Jobs.

Band 7
Join us at an exciting time for Gloucestershire Hospitals NHS Foundation Trust! We have an ambitious plan for our journey to Outstanding and are looking for aspirational, committed individuals to join us, making a real difference to both staff and patients.
As a former winner of England for excellence award: Tourism destination of the year, the beautiful city of Gloucester and the scenic regency spa town of Cheltenham are fantastic places to work and live.
As a hospital Trust we are currently involved in over 100 clinical trials and studies, whilst also providing acute elective and specialist services to a population of over 620,000.
By joining Gloucestershire Hospitals NHS Foundation Trust new colleagues can look forward to a warm welcome and a future full of opportunities and support.