Ward Clerk

1. To provide the first point of contact for the ward, unit or department for all enquiries received from patients relatives/carers, all groups of trust staff and external agencies ensuring the correct management thereof in each particular case. Present a professional, calm and confident manner in line with the Trusts Values & Behaviours. 2. To provide an administration service to the inpatient area including, but not limited to: a. Maintaining accurate information and patient demographics within Trust PAS system referencing the Patient Reception Policy. b. Supporting clinical staff in ensuring the Trust meets accessible information standards for patients with communication difficulties. c. Ensuring patients admission and discharge times are electronically captured. 4. To ensure that all relevant documents, including tests/reports, are correctly inserted in patients notes whilst on the ward/department and to ensure all notes are up to date before patients departure. 5. To be responsible