Veterinary Receptionist - Putlands Veterinary Surgery
CVS Group
Veterinary Receptionist - Putlands Veterinary Surgery
Salary Not Specified
CVS Group, Paddock Wood, Kent
- Part time
- Permanent
- Onsite working
Posted 3 weeks ago, 9 Apr | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: 40299779e62e4e06ba8a3d096b693e20
Full Job Description
As a Receptionist, you will provide a friendly and efficient service to our clients and their animals. You will need to be able to work well within a team as well as working individually, however support from your peers is always on hand. We are a professional and personable team working in a very challenging and busy environment, which makes the role varied, interesting and no day is ever the same!
You will need to have the ability to remain calm under pressure and also show empathy in each situation you encounter, from sharing the excitement of a puppy's first visit to the vets or comforting a client who has received some bad news.
Day to day duties of the role will include answering phones, responding to emails, booking appointments, registering new clients, completing insurance forms, dispensing medications, taking payments and providing a warm and welcoming experience to our clients arriving to the clinic.
Previous receptionist or customer facing experience is essential. Previous veterinary industry experience would also be highly beneficial but training will be given. Most importantly, we are looking for a team player who is flexible and adaptable - as there are so many aspects to the role, we need someone who is quick thinking and willing to learn!
This is a part time position (35 hours per week), ideally working the below:
- Monday to Friday between (8am - 7pm)
- Saturday (8am - 12noon) on a rolling rota, The salary for this position will be in line with National Minimum Wage +3% cost of living increase.
We know that benefits are key, and that your personal benefits priorities will differ from others. Holidays, pensions, discounts on your pet's care, paternal leave, fee payments or share save schemes might be your priority. If you'd like to learn more, do feel free to contact the recruiter managing this campaign and ask them to talk you through our offerings. Or, if easier, you can find a list at on our careers site CVS Employee Benefits- what we can offer you. (cvsukltd.co.uk)