Veterinary Receptionist - Animal Health Centre

CVS Group

Veterinary Receptionist - Animal Health Centre

Salary Not Specified

CVS Group, Bristol

  • Part time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 21 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 652f97930d2c4721abb2f3a65f01b91d

Full Job Description

We have a fantastic opportunity for a Receptionist to join our team here at the Animal Health Centre!

This is a part time position (32 hours per week).

As a Receptionist, you will provide a friendly and efficient service to our clients and their animals. You will need to be able to work well within a team as well as working individually, however support from your peers is always on hand. We are a professional and personable team working in a very challenging and busy environment, which makes the role varied, interesting and no day is ever the same!

You will need to have the ability to remain calm under pressure and also show empathy in each situation you encounter, from sharing the excitement of a puppy's first visit to the vets or comforting a client who has received some bad news.

Day to day duties of the role will include answering phones, responding to emails, booking appointments, registering new clients, completing insurance forms, dispensing medications, taking payments and providing a warm and welcoming experience to our clients arriving to the clinic.

Previous receptionist or customer facing experience is essential. Previous veterinary industry experience would also be highly beneficial but training will be given. Most importantly, we are looking for a team player who is flexible and adaptable - as there are so many aspects to the role, we need someone who is quick thinking and willing to learn!

The salary for this position will be in line with National Minimum Wage.