Vasectomy Service Lead

The role of the Vasectomy Service Lead is to deliver high quality services to patients referred into Hanham Vasectomy Service (HVS) in accordance with the HVS policy, national clinical guidance, and service specifications.

The role will support a wider team in the delivery of a high standard, compliant and sustainable vasectomy service to patients within the Bristol, North Somerset and South Gloucestershire (BNSSG) area. This will be in accordance with the service specification and contractual obligations set out by BNSSG Integrated Commissioning Board (BNSSG ICB).

The success of this role relies on:

• Maintaining a safe and effective service


• Achieving high levels of patient satisfaction


• Ensuring excellent standards of patient safety and care


• Meeting standards and targets set as Key Performance Indicators


• Reviewing and improving the service through audit, incident reporting, patient engagement, peer mentoring, supervision, and training


Reporting to the Hanham Health Management Team, the post holder will lead the team of HCAs/Counsellors and work to support the Surgeons and Locums in the provision of a safe, effective, and reliable service., The Clinical Governance role involves arranging quarterly governance meetings, collating audit data and patient feedback, coordinating service improvement projects, and ensuring CQC compliance.

Operational duties include processing referrals, booking appointments using EMISWeb, providing patient support, arranging post-vasectomy testing, and managing patient discharge.

Additional responsibilities encompass ordering consumables, reporting service activity, managing weekly rotas, maintaining the HVS website, and handling general patient and stakeholder queries. The role also involves leading a team to ensure reliable service delivery, conducting audits, participating in governance initiatives, and providing various administrative supports.

Hanham Health is a large, forward-thinking GP practice in South Gloucestershire operating over two sites (Hanham Surgery and Oldland Surgery) with a third branch surgery in Almondsbury. We offer a high standard of service to our patients and embrace different ways of working and new initiatives.