Urgent Care Coordinator (Chippenham) - 30hrs / week

The Urgent Care Coordinator position is a multi-faceted 24/7 role requiring excellent communication skills, in-depth knowledge of operational processes, combined with a pro-active can-do attitude. The role ranges from being a responsive contact point in the Single Point of Access (SPA) to shift coordination for the SPA and the Out of Hours Urgent Care service.

As our operation runs around the clock, 365 days a year, you'll need to bring a flexible approach to working hours because our shift patterns include weekends, overnights and Bank Holidays.

About you:

If you are looking for career progression, then this position will certainly offer you a unique experience with the support of a thriving team. We'll provide all of the training and ongoing development you need to be confident and comfortable in your role.

You will be at the heart of our Urgent Care team and ensure the best possible care is delivered in this diverse and exhilarating role. It can be extremely busy at times, but you will thoroughly enjoy this environment where no two days are the same.

If you are organised and enjoy planning, then your day could look something like this:

• Responsive point of contact for medical, clinical and healthcare professionals. This includes working with the ambulance service and NHS 111.


• Planning ahead to ensure people and resources are best utilised.


• Assisting clinicians to access community health teams.


• Supervising operational staff.
  
  Would you like to join a dynamic team that delivers the best possible care to patients? Are you looking for a new challenge and are interested in taking your next step up the career ladder, gaining valuable experience in the process? If so, we'd like to hear from you., A good standard of general education.


• Experience in a similar role.


• Excellent communication skills.


• Attention to detail.


• Ability to prioritise your workload.


• Caring and empathetic nature.
  
  Medvivo Group has been providing a range of health and urgent care services since 2004. Commissioned by the NHS, Medvivo's core business involves the provision of Integrated Urgent Care services, incorporating NHS111 and out-of-hours care, in Bath and North East Somerset, Swindon and Wiltshire.


Committed to achieving excellence in the delivery of person-centred care, Medvivo invests in people, resources and technology to continuously improve the quality of its services and organisational culture. This is testified by two consecutive outstanding ratings by the Care Quality Commission, certified by the TSA's Quality Standards Framework, the industry and advisory body for technology-enabled care (TEC) in the UK.


• Competitive salary: £12.55 - £16.94 per hour (rate dependent on shift time and day)


• Discretionary staff bonus scheme


• Generous holiday entitlement of up to 33 days per annum inclusive of bank holidays (FTE)


• Company Pension Scheme


• Simply Health cash plan membership


• Life Assurance


An Enhanced DBS will be required for this role and this will be organised by the company for the successful applicant.