Treatment Scheduler / Patient Facilitator (Hybrid Remote Position)

Curian Medical are a nationwide provider of medical treatment and rehabilitation, working closely with the insurance and personal injury markets. We have an exciting opportunity to join our team as a treatment scheduler to work alongside a small team of 5.

Initially you will be working alongside our hospital venues and treatment providers scheduling patients for treatment and updating Curian's CRM in a high paced role, using predominantly the phone and email.

The role is on rotation with two other roles, Reporting coordinator and Patient Facilitator, which you will be trained in the fulness of time. However these encompass many of the same facets including the below;

• Monitoring and responding to enquiries received, either by email, or phone in a timely manner


• Maintain company SLA's.


• General administrative tasks


• Arranging patient appointments


• Updating customers as to the process of their referral.


· Ensure adherence to relevant company procedures and policies

· Answering telephone calls and responding to enquiries

The right candidate will have previous work experience in administrative roles. You will have an excellent work ethic, fantastic communication skills and be reliable. You will be used to working on your own initiative and will possess:

• Excellent attention to detail


• Great organisational skills


• Ability to think about the bigger picture


• A great attitude and outstanding work ethic


• Be proactive, not reactive