Treatment Coordinator

The practice offers patients a full range of private treatment options, including Smile Makeovers, Specialist Dental Implants and Oral Surgery, Invisalign and a range of General Dentistry procedures.

Supporting You:
At Oradent, our core values are - Respect, Teamwork, Innovation and Responsibility.

The successful candidate will be fully supported by their colleagues in the practice and The Operations Team. In addition to a robust Operations Team which currently includes the Business Owners, Operations Director, Operations Business support Managers, HR Manager and Finance Lead.

The Operations Team works closely with the heads of our support staff to ensure the Front of House Teams are able to succeed and deliver their best in the role with the view to achieve excellent customer service, quality, cost and delivery performance in line with company strategy, goals and values.

We can offer career progression, development and support to grow internally.

What we are looking for:
Oradent Dental Care has a fantastic opportunity for a Treatment Coordinator - to join our friendly and dynamic team. The person we are looking for needs to be an enthusiastic people oriented individual. Experience of working in a dental practice with a demonstrated history of promoting dental services. We are looking for an individual who can generate sales from both external marketing leads and internal patient referrals. You will be responsible for the patient journey from onset to completion of treatment.,

• Utilising the CRM system to navigate the patient journey


• Be the first point of contact for Private Cosmetic patient enquiries


• Contact patients to discuss treatments we offer


• Seeing patients face to face discussing treatments and finance options available


• Supporting the patient throughout their treatment journey


• Effective communication with all key business relationships


• Involved in business development growth strategies
  
  To excel in this role, we are seeking candidates with the following qualifications and skills:


• Previous experience as a dental treatment coordinator or in a dental nursing role is preferred.


• Excellent communication and interpersonal skills, with the ability to build rapport with patients and team members.


• Demonstrates a strong sales background


• Has experience with social media content


• Previous experience on using a CRM system.


• Strong organisational abilities and attention to detail.


• Proficiency in Dentally is preferred


• Knowledge of dental procedures, treatment planning, and dental terminology.


• Familiarity with insurance processes and claims management.


• Ability to work effectively in a fast-paced environment and handle multiple tasks simultaneously.


• Compassionate and patient-centred approach to patient care., How many years experience of working to sales targets?


• How many years of social media content experience do you have?


• How many years experience working on CRM systems?


Experience:

• Dental: 1 year (required)


Licence/Certification:

• GDC registration (preferred)
  
  Oradent Dental Care are a growing dental care provider in the UK who are dedicated to offering a high standard of quality patient care in the local community.
  
  Monday to Friday


• Weekend availability


• Starting from: £12.50 per hour, Additional leave


• Company events


• Company pension


• Employee discount


• Referral programme


Schedule:

• Day shift


• Monday to Friday


• Overtime


• Weekend availability


Supplemental pay types:

• Bonus scheme


• Commission pay


• Performance bonus