Trainee Optical Retailer / Call Centre Assistant

Have you ever considered a career in optics, are you passionate about retail and offering the best customer service?

Here is your opportunity to join a global company with local ownership!

Our trainee roles at Specsavers are not your ordinary sales positions - you will join the team as an Optical Assistant/Call Centre Assistant bringing your valued retail & customer service knowledge to meet the caring values and optical expertise of our brand, making sure every patient receives the best care in our stores and over the phone.

Responsibilities:

• Welcoming customers into the store


• Using the latest up-to-date equipment to do general checks of the eyes, prior to seeing the Optometrist.


• Providing style advice


• Measuring frames


• Repairing/adjusting frames


• Answering all telephone calls in a prompt, clear and friendly manner


• Transferring calls efficiently


• Responding to customer enquiries


• Ensuring customer details are captured accurately when booking appointments


Specsavers prides itself on personal development & exciting long-term careers - supporting you to develop your knowledge of the optical world.