Trade Supervisor

We are looking for a Trade Supervisor to join our Voids & DTD Responsive repairs Operations team based in Plymouth. As Trade Supervisor you will cover different sites across Plymouth, Cornwall and Torquay, your daily activities will include coordinating the operatives on repairs/installation and organising the team to work on all stock across the region, reacting to and dealing with emergencies as they arise. You will be provided with a company van and will have opportunities to develop your career within Sanctuary.

The role of Trade Supervisor will include:

• Overseeing repairs and refurbishment projects, ensuring they are carried out to a high standard


• Inspecting works completed to ensure these represent value for money e.g. efficient use of materials


• Maintaining compliance for health and safety, ensuring this is promoted and adhered to


• Handling complaints and breakdowns in service to meet customer expectations


• Working with colleagues to ensure work is arranged, prioritised and completed in an efficient manner, Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.

We work closely with the Home Office in order to prevent unlawful working.
A basic Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Maintenance Contractors Limited is a subsidiary of Sanctuary Housing Association, an exempt charity.


• To ensure full compliance with health and safety legislation, candidates applying for this role must hold ILM membership (The Institute of Leadership) and be qualified to NVQ Level 3 in a core trade subject or currently undertaking the qualification. If you have a lower level qualification along with practical experience and would be prepared to undertake this qualification with the support of Sanctuary Group, we would still welcome an application


• Recent experience of undertaking a similar role, preferably within a building maintenance or facilities management environment


• Working knowledge of the application of Health and Safety legislation


• Proven experience of working to deadlines and prioritising workloads


• Electrical qualification would be an advantage


• Basic user of Microsoft Office packages, specifically Microsoft Excel, Word and Outlook (or similar)


• This role will involve driving on company business. In order to drive a company vehicle, drivers must hold a full valid UK driving licence
  
  Sanctuary Property Services provide in-house repairs and maintenance services for an extensive portfolio of properties across Sanctuary. As part of a not-for-profit organisation, we aim to achieve outstanding results for our customers based on our values - working in an open and transparent way, creating strong partnerships with our customers and providing a first-class customer service.
  
  As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering:


• 25 days annual leave (rising to a maximum of 30 days) plus public holidays


• A pension scheme with employer contributions from Sanctuary


• Life Assurance


• Employee Volunteering scheme


• Employee Advice Service including counselling


• Cycle to Work scheme


• Voluntary health plans


• Employee discounts


• Wellbeing support and tools


• Employee recognition scheme


• £39,622 per annum (rising to £41,708 per annum after 12 months, subject to satisfactory performance)