Go to job search

Trade Branch Supervisor

Eurocell Plc

Trade Branch Supervisor

£27903

Eurocell Plc, Newbury, West Berkshire

  • Full time
  • Permanent
  • Onsite working

Posted 2 weeks ago, 4 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: d6fe47bd5ce046909562e4f50f855526

Full Job Description

  • Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations

  • Provide exceptional customer service and support to new and existing customers

  • Ensure excellence in customer service, operational standards and Branch sales targets are achieved

  • Support the delivery of sales targets whilst developing and maintaining positive customer relationships

  • Assist with the delivery of branch operations

  • Provide support and assistance to Branch colleagues as required

  • Support the Branch Manager to ensure team complete actions and activities on time, and in full

  • Ensure Branch team compliance with Health and Safety, company policies and procedures

  • Undertake stocktakes and audits

  • Maintain maintenance records for Branch vehicles

  • Conduct Branch housekeeping for front of house, warehousing and merchanting

    Passion and energy to deliver exceptional customer service and achieve business targets

  • A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers

  • A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy

  • Good organisational skills, with ability to prioritise and use own initiative

  • Confident IT user, with experience of MS Office and industry standard software eg SAP

  • A full and valid driving license is essential, and a FLT licence could be a distinct advantage

  • The ability to cover for the Branch Manager when required

  • Previous branch stock take experience could be a distinct advantage

  • Comfortable to work in a small team and on occasion, alone

  • Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage

    Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:

  • We have a Christmas shutdown period

  • We only work occasional Saturdays, on a rota basis

  • We don't open our branches on Sundays

  • Our branches close at 4:30pm during the week, we support your work/life balance!

  • We offer a FREE Healthcare plan for all our employees

  • Exceptional monthly Branch Bonus

  • Industry leading induction and training programmes

  • Excellent opportunities to grow with us, and progress your career


    • Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.,
  • You will be rewarded with a very competitive basic salary of £27,903 per year

  • An excellent monthly bonus scheme, which added to your salary would be up to £32,703 per year

  • 25 days holiday, plus statutory holidays - normally 33 days in total each year

  • NEW for 2023 Free Healthcare plan for all employees

  • NEW for 2023 Enhanced Maternity and Paternity benefit

  • Free Life Assurance Plan of 3x your Annual Salary

  • Christmas shutdown

  • Saturdays only on a rota, and no Sunday working!

  • Our branches close at 4:30pm during the week, we respect your work/life balance!

  • Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success

  • Company Pension Plan

  • Employee discount on Eurocell products

  • Discounts across many well-known online and high street retailers

  • A blend of training, including e-learning and on the job training to help your career development

  • Care First Employee Assistance Programme, available 24 hours a day, 365 days a year for confidential support and advice, if and when you need it

  • Colleague Referral Programme; we pay you for successfully referring people to join our team

  • Excellent opportunities to grow with us, and progress your career

  • Industry leading induction and training programmes