Tote Operator

We are looking for a passionate and knowledgeable Tote Operator to join Nottingham Greyhound Stadium.

What is ARC?

We embrace diversity

We develop our people

We care for our visitors

We think about our impact

We are proud of our sport

Work Perks of being a Tote Operator...

Annual passes to attend any of our 21 venues
Discounted food & ARC days out
Cycle to work scheme
Holiday allowance increasing with length of service up to 28 days
Company life assurance scheme
Discretionary group annual bonus schemes to reward your hard work
Support with study through our study assistance schemes
And so much more…

Responsibilities

Gain and maintain an excellent knowledge of the various types of bets and minimum spends.
Prepare to receive customers by setting up cash and betting terminal.
Manage cash transactions following correct procedure, taking great care so monies balance.
When taking bets clarify with customer ensuring correct bet has been placed as bets cannot be rectified after race.
Effective operation of both static terminals and hand-held terminals for table service.
Safeguard cash by adhering to security procedures.
Reconciling cash by completing cash report.
Safeguard transactions by verifying identity to ensure no under 18's are involved in the gambling process. Always be vigilant to Challenge 21 policy and recording findings following company guidelines.
Always work within the guidelines and regulations of the Gambling Commission with particular attention to vulnerable persons and money laundering.
Create a positive impression and be attentive and responsive to customer needs.
Work in a timely manner so race time constraints are met and optimal betting time is achieved., The Tote Operator will be able to deliver customer betting transactions in accordance with the company policies and procedures and Gambling Commission Regulations.

High level of interpersonal skills.
Personable
Excellent approach towards time management
Works well under pressure.
Customer service focused (internal and external).
We are on a thrilling journey. So, to join us at our next destination, be part of a winning team and to learn more about our company and this exciting opportunity apply today.