Technology Services Engineer - Connect Plus Services - M25, London

Balfour Beatty PLC

Technology Services Engineer - Connect Plus Services - M25, London

Salary Not Specified

Balfour Beatty PLC, Temple Hill, Dartford

  • Full time
  • Permanent
  • Onsite working

Posted 3 weeks ago, 22 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 3f75641b407943e6963690f8fbff7f71

Full Job Description

Balfour Beatty Highways maintain, manage and operate major highway networks across the UK and support local authorities creating communities where people want to live work and play.

We provide high quality asset strategy, management and planning consultancy services to a wide range of public and private sector customers. We provide specialist, reliable, sustainable and creative advice for asset management planning and implementation in the UK. We put our customers first and prioritise completing schemes safely, efficiently and to a high standard.

Our Balfour Beatty Highways business has a terrific opportunity for a Technology Services Engineer as part of the Connect Plus Services (CPS) team based in Dartford.

To work within the Connect Plus Services Technology Maintenance Team maintaining & improving Area 5 Technology assets.

This role includes the supervising of the regionalised Technology Engineers to carry out maintenance and fault/failure rectification activities on the following types of equipment CCTV, ERT, MIDAS, RCC, NTIS, HAWIS, Traffic Signal, Message sign and signal equipment in line with the National Highways and Technology Services quality plan ensuring the technology systems are maintained and repaired in accordance with the contractual requirements and timescales required.

What you'll be doing

  • Adhere to Zero Harm safety process at all times.

  • Provide a customer focused/service/commercial approach to work.

  • Ensure systems are maintained and repaired within contractual requirements through efficient and effective working

  • Ensure NH Service Now data is captured and entered correctly and all data accurate.

  • Attends faults, knockdowns etc. and carries out corrective maintenance including the reinstatement of sites, cable and equipment damaged by others.

  • Carries out fault / failure rectification and maintenance duties, included within the shift / on-call rota and/or out of hours maintenance within the contract response times.

  • Provides technical liaison for third party faults.

  • Responsibility for ensuring that all faults are repaired within Contract timescales.

  • Responsibility for ensuring all planned maintenance is carried out within Contract timescales.

  • Assist the sub-contractor as necessary for work on Traffic Signal systems and related equipment.

  • Responsibility of employers stores, ensuring all stock is booked in and out.

  • Ensure that the communications infrastructure is being maintained to standard.

  • Witness and sign-off testing including off-site testing, cable testing, local SAT and end to end testing of any new systems.

  • Record and report any health and safety concerns to your line manager ASAP.

  • Manage time and vehicle efficiently whilst on the network.

  • Ensure all equipment is logged, stored and kept secure at all times.


  • Working arrangements

    This is a field-based role with travel around the M25 network. We have offices in Dartford, South Mimms and Leatherhead and are flexible as to which office you are based out of.

    The role is starting with either an 08:30 - 17:00 day shift or a night shift Monday to Friday, then will transition to a 4-on-4 off 12-hour shift pattern at a to be confirmed future date. This equates to 184 working shifts per year. The salary as detailed in this offer reflects the salary of the role under the proposed future shift pattern, inclusive of night and weekend working.

  • Qualified to HNC or B/TEC Higher National Certificate in electronics/ telecommunications engineering (or an agreed equivalent qualification), or 8 years experience working on Motorway communications or closely related systems.

  • NHSS8 Certified

  • Good knowledge of NH communications infrastructure and standards.

  • Good knowledge of NH testing / TMMM requirements.

  • NMCS 2 Communications experience i.e. good all round technology experience e.g. MIDAS, CCTV, VMS, ERTs, NTIS, HAWIS, Traffic Signals etc.

  • Good communication skills.

  • Able to manage a subcontractor

  • Experience of working with the NRTS Contractor

  • Able to work in different areas of the network and be flexible on working approaches

    CPS is a Joint Venture project with Balfour Beatty, AtkinsR alis, and Egis. We operate and maintain the M25. The M25 is the busiest section of motorway in Europe and requires careful and efficient planning of work in order to deliver over 100m of annual investment in the highway infrastructure each year, in addition to planned and reactive maintenance activity., At Balfour Beatty we are committed to creating a diverse workforce and an inclusive culture where everyone can be themselves and reach their full potential, not only because this is the right thing to do, but because it makes us a better business.


  • To ensure we deliver on this commitment, we have a UK Diversity and Inclusion Action Plan which sets out the wide range of targeted, proactive, measurable steps we are taking to make this a reality. You can read our UK Diversity and Inclusion Action Plan in full at www.balfourbeatty.com/value_everyone

    To help and support us with our desired commitment to create an inclusive culture we are members of WISE, enei, Business Disability Forum and Women into Construction. In 2020, we signed the Audeliss and Involve Open Letter to demonstrate our commitment to taking key long term and sustainable actions on Black Inclusion.

    Balfour Beatty is also a Gold Award holder in the Ministry of Defence 'Employer Recognition Scheme' and actively encourage applications from Armed Forces personnel, veterans, and reservists.

    As a Disability Confident Employer, we are committed to working with people who have disabilities and long-term health conditions to remove barriers for them in obtaining employment. We are also committed to offering applicants with a disability an interview if they meet the minimum requirements for the role.