Technical Support Officer

The primary purpose of the post is to provide technical support, working within the building control team of tech support and surveyors based around the county. Duties include liaison with other services and being the first line of contact for members of the public, architects and builders. The post is responsible for all financial transactions, maintenance of IT systems and full provision of the street naming and numbering service. The team consists of 3 technical support officers and 10 building control surveyors.

The successful candidate will need to be self-motivated and organised, normally working alone although this will depend on location. They need to be able to work with minimal supervision and be conversant with building practice and be IT literate. Good communication is important and the ability to remain calm under pressure is essential when dealing with service users.

The type of person we are looking for is someone who is a quick learner, who is conscientious and able to work without a great deal of supervision.

Knowledge and understanding of building is necessary.

Location- To be agreed.

Salary- Band 4, £24,294 - £25,979 per annum

Contract type- Permanent

Why choose us?

Northumberland is world-renowned as a visitor destination and an ideal location to strike a perfect work/life balance. There is no better way of enjoying the picturesque scenery and stunning coastline than on an everyday basis!

Northumberland County Council's (NCC) vision is To make Northumberland a county which you regard as a great place to live, in which you can access the activities you enjoy, whilst having the opportunity to learn and thrive.

For further information about NCC, please visit our website.

We have some outstanding benefits to offer you, including:

· 26 days annual leave plus public/bank holidays, rising to 31 days after 5 years of service (pro rata for part-time employees).

· Automatic enrolment into the Local Government Pension Scheme.

· Flexi scheme - up to 2 days flexible leave available per month (pro rata for part-time employees).

· Local government discount schemes available to all employees with offers at local businesses along with various national brands.

· Commitment to work/life balance offering flexibility through various schemes including job sharing, home working, flexible working, term-time only, and compressed hours.

· Car leasing scheme.