Technical Services Improvement Manager

As a Technical Services Improvement Manager at Sodexo, you are not just an expert in engineering and asset management; you are a facilitator for change and a driver of progress. In this key role, you will be instrumental in implementing and enhancing our Technical Services Framework (TSF), directly impacting operational excellence and efficiency across our diverse locations. Through your leadership, you will develop and conduct training programs that are essential to our success, maintaining high standards in maintenance and asset management practices. Join Sodexo and be part of a dynamic team where you can act with purpose and thrive in your own way.
Embrace the chance to lead transformative projects and manage a program of support that propels operational teams toward excellence. Your work will have a direct impact on service delivery across the UK&I, making a tangible difference in how we manage and maintain our facilities. This role offers the unique opportunity to shape practices, inspire teams, and promote best practices in technical services across a leading global organisation.
What you'll do:

• Lead and manage the implementation of the Technical Services Framework to enhance maintenance and asset management.


• Deliver comprehensive TSF training to both new and existing contracts, adapting to various IT and asset management skill levels.


• Develop and refine training materials, manuals, and documentation to support TSF initiatives.


• Customize training programs to meet specific contract needs and operational goals.


• Monitor and document the outcomes and improvements achieved through TSF deployments.


• Explore and implement innovative methods to enhance program delivery and operational efficiency.


• Provide ongoing support and coaching to operational teams, ensuring the effective adoption of new practices.
  
  Proven engineering technical experience, particularly in conversing with senior engineering professionals.


• Familiarity with ISO55000, PAS 55, and CMMS.


• Strong ability to deliver training and create educational materials for varied audiences.


• Excellent project management skills and proficiency in Microsoft applications.


• Highly developed communication skills, capable of mentoring and motivating others.


• Resilient, resourceful, and able to manage multiple priorities in a dynamic environment.


• Willingness to travel regularly across the British Isles, including overnight stays.


Desirable Qualities:

• Accredited qualification in an Engineering or Technical subject (e.g., HND, Degree).


• Deep understanding of asset management principles.


• Experience in implementing structured frameworks like Quality or Charter Mark.
  
  Circa £60,000 DOE + Annual bonus + Excellent benefits package

Working with Sodexo is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we offer:

• Flexible and dynamic work environment


• Competitive compensation


• Access to ongoing training and development programs


• Countless opportunities to grow within the company, Salary Circa £60,000 DOE + annual bonus and excellent benefits package