Team PA (4442)

Working across our national Client Services team, you'll be a key member of the team acting as a key point of contact for clients and third parties involved in legal matters. You'll work closely with our fee-earners to support them with any administrative, secretarial and non-billable tasks as well as providing exceptional client service.

• Support the delivery of high levels of client communication. Providing support wherever possible across the team and clients by dealing with queries and enquiries and ensuring Partners and fee earners can respond to queries from clients and other parties.


• Making sure all team files are in good order and databases are kept up to date and providing general administrative support to Partners and fee earners.


• Co-ordinating fee earner diaries - arranging diary appointments, organising meetings.


• Book travel arrangements and accommodation in accordance with our Policy


• Prepare papers for meetings ahead of the meeting in a timely manner, take minutes of meetings and produce those minutes as soon as possible after the meeting.


• Work as efficiently and cost effectively as possible. Avoid use of budget for activities which are not essential or business critical.


• Maintain email distribution lists; ensuring they are kept up to date.


• Regularly undertake file closure activities, ensuring electronic and paper matters are closed and retained in accordance with our Retention Schedule.


• Ensuring safe keeping of client original documents and that such items are returned to clients at the end of their matter., Our responsible business programmes are fundamental to who we are and our purpose. We're committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.


Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It's made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.
Additional Information

As part of the Irwin Mitchell Group's on-boarding process all successful applicants are required to complete the group's employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, existing employees, clients, partners and other stakeholders.

Depending on the role you apply for we may carry out checks that will establish your eligibility to work in the UK, and criminal record check and financial checks with a credit reference agency will also be undertaken.

The employment screening process will fully comply with Data Protection and other applicable laws.


• Proven legal experience in a comparable position


• Excellent verbal and written communication skills


• Excellent IT skills


• Problem Solving


• Enthusiasm, a can-do attitude and willingness to contribute to the team


• Excellent organisational skills and time management


• Ability to work on own initiative


• Great accuracy and attention to detail


We're proud of our values, and we're looking for people who share them:

• To be pioneering with an imaginative outlook


• To be approachable and caring


• To be tenacious in the pursuit of our objectives


• To be efficient in the provision of our services


• To work with a foundation of integrity
  
  We're a national law firm with a local reach. Our philosophy is 'Expert Hand, Human Touch' - something you'll find in the way we work with our clients and how we support our teams. But we're more than just a law firm - we're a team of people working together to help individuals and businesses navigate life's ups and downs. Working here you'll feel a part of our friendly and inclusive environment.


We'll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.

If this sounds like you, we'd love to receive your application.
Our Benefits - What We Can Offer You

• Flexible working options - Make work fit around your life, not the other way around.


• 25 days holidays as standard plus bank holidays - You can 'buy' up to 35hrs of extra holiday too


• Generous and flexible pension schemes.


• Volunteering days - Two days of volunteering every year for a cause of your choice (fully paid)


• Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.


We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you're fully supported to work in a way that best suits you. This includes our Flexible by Choice programme which gives our colleagues more choice over how they wish to work subject to role and client requirements.

We have recently been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2023!