Team Member - The Old Cock Inn - Harpenden

We are looking for talented, motivated and passionate Front of House staff to join our team in delivering an exceptional customer experience and a mouth-watering food offering.

Front of House duties include:

• Taking responsibility for the customer journey, ensuring their experience is second to none


• Taking accurate orders and working closely with kitchen staff


• Ensuring payments and receipts are correct


• Confidently recommending menu and drinks offerings


• Observing service and standards and reporting any incidents or issues


• Being a supportive and proactive team member
  
  Previous experience working front of house in a hospitality or customer facing environment


• Enthusiasm and passion for food and beer


• The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment


• A result driven and ambitious individual keen to develop your career and grow with us
  
  The Old Cock Inn is a delightful pub & restaurant in the heart of Harpenden, offering guests the added benefit of six boutique bedrooms. We have a stylish and cosy restaurant, a relaxed and informal bar area with a roaring log fire for the colder months, and our lovely terrace garden at the back. We're what you might call a 'proper pub' serving a selection of real ales and craft beers, alongside an extensive wine, gin and spirit list.
  
  Competitive hourly rate + tips


• 28 days holiday


• Company Pension scheme


• Retail and beer discounts


• Fun culture surrounded by a supportive team


• Free food when on shift


• 30% dining discount of all managed houses


• Employee Assistance programme


• Benefits portal


• Refer a friend bonus


• Career development programme


• Great working environment and great prospects!


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