Team Member (Live In or Out)
HF Holidays
Team Member (Live In or Out)
£23795
HF Holidays, Alnwick, Northumberland
- Full time
- Temporary
- Onsite working
Posted 2 weeks ago, 3 May | Get your application in now before you miss out!
Closing date: Closing date not specified
job Ref: d274072642ce4611a1aca508925331f5
Full Job Description
- You will be the welcoming face serving meals in our dining room, giving guests an experience that leaves a lasting impression.
- Take pride in preparing and maintaining guest rooms and public areas, creating a comfortable and inviting atmosphere.
- Play a crucial role in the preparation of picnic lunches, adding a touch of excellence to our guests' outdoor adventures.
- Contribute to the charm of our hospitality by assisting in the delivery of Afternoon Tea
- Contribute to creating an atmosphere where guests feel cared for and attended to, promoting a positive and lasting impression.
- Our Hospitality Team Members pay meticulous attention to guest needs by regularly re-stocking amenities in bedrooms, ensuring a consistent experience.
- Our entire team gets involved in the heart of guest interactions, ensure a personalized and enjoyable experience.
While previous experience in a similar role is not essential, we cherish the right attitude and enthusiasm to learn - Bring your naturally sociable nature to create genuine connections with both guests and fellow team members.
- Thrive in a collaborative environment as an essential part of our team, contributing your skills to our success.
- Embrace the dynamic nature of hospitality with a flexible schedule, including evenings and weekends, to ensure every guest experience is exceptional.
- Demonstrate outstanding customer service skills, ensuring every guest interaction is marked by warmth, professionalism, and genuine care.
- Communicate seamlessly with both team members and guests, creating an atmosphere of openness and understanding.
HF Holidays are a B Corp Certified British heritage brand with over 110 years of experience organising walking holidays in the UK, Europe, and beyond. We've been leading the way since 1913 and offer over 260 carefully-curated guided and self-guided walking tours on six continents and in 40 destinations worldwide. Run as a co-operative, we put people at the heart of everything we do and are proud to be part of a community with a shared passion for the great outdoors. Friendship, fun, fresh air, and the feelgood factor have always been our guiding principles. Our 500-strong team are based at our two offices in Cumbria and Hertfordshire and across our 16 country houses located in some of the UK's best-loved national parks and National Landscapes., Here at HF Holidays, we have over 100 years' experience organising outdoor holidays. We specialise in offering a fantastic range of Walking and Leisure Activities holidays and every year over 60,000 guests choose to travel with us to over 70 destinations all over the world. - Company pension
- Cycle to work scheme
- Employee discount, Job Benefits: Live in accommodation available inclusive of all bills, 3 meals per day, Laundry & Free wifi, 28 Days Annual Leave inclusive of Bank Holidays, Exclusive discounts on our holidays for you, your friends & family, professional training & development, Pension Contributions, Medical benefits package, Exclusive discounts at several outdoor equipment stores, cycle to work scheme, Free Uniform, Equal share of tips paid monthly
We currently employ a team of over 500, who work in our two main offices in Elstree and Penrith and across our 17 country houses around the UK, all in National Parks or Areas of Outstanding Natural Beauty.
HF Holidays is a co-operative society owned by its 40,000 members worldwide. Our Mission is to provide shared holiday experiences, which inspire friendship, fun, and an active enjoyment of the great outdoors. We aim to achieve our Mission by applying the following values Trusted, Collaborative, Exceptional Experiences, Ownership, Inspiring, Passionate and Fun
Pulled from the full job description