Team Manager (Food)

You will work alongside the Branch Manager to drive high standards and excellent service in branch, meeting the needs of our customers and maximising opportunities for success! We believe this is best achieved through having a skilled, engaged, and diverse team. As Team Manager, you will be responsible for helping colleagues to realise their full potential through regular feedback, coaching and support. Not only will you make an impact on colleagues, but you will also have the chance to influence those living in your store's community through supporting local causes and events. Food retail is fast-paced and constantly evolving; you are unlikely to have two days the same and this is what makes working in our stores exciting! You don't need to have worked in this environment before, but you'll need to show that you can adapt, prioritise, and make quick, smart decisions. We are truly local, so you can work safe in the knowledge that you will be fully supported by nearby store and Head Office
colleagues, as well as your in-store team.

Role Responsibility

• Leading your team and getting involved with all aspects of people management


• Deputising for your Branch Manager (there may be times when you will be in sole charge of the store)


• Ensure that your branch is at the top of its game, offering great standards and delivering excellent customer service


• Make sure that your branch is operating safe and legally


• Build relationships with other stores and colleagues and the local community


• Promoting membership
  
  Previous leadership experience


• Ability to support and motivate others Flexible, hard-working, and confident


• Great interpersonal and communication skills


• Friendly, with a genuine commitment to great customer service
  
  Meet Morgan, he is one of our Team Managers at Halstead Supermarket in Essex. Morgan demonstrates that as a Team Manager with East of England Co-op, you will have a real opportunity to realise your own potential whilst making a positive difference to your team and local community., The East of England Co-op is the largest independent retailer in East Anglia, with over 230 stores and branches across Norfolk, Suffolk, Essex and Cambridgeshire.


Owned by over 260,000 members - including our colleagues - our vision is to be the most valued organisation in our region, by being a better kind of business and using our profit to make a positive impact on our communities.

Our Community Cares Fund provides hundreds of thousands of pounds to support groups and good causes, with a focus on mental health and wellbeing, food justice for all and creating community spaces.

With a focus on environmental sustainability, we're proud to have led the way on reducing food waste, being the first major retailer to sell food past its Best Before date for just 10p.

At the East of England Co-op, we strive to be the best place to work. We invest in our colleagues to help them to progress in their careers and achieve their full potential, whether in food retail, funeral services, property investment, travel, security, stonemasonry, events, or our support functions.


• Competitive rates of pay


• 20% discount in our food stores, along with other discounts across our family of businesses


• 22 days holiday (plus bank holiday entitlement) which increases with service


• 5% employer pension contribution


• Death in service benefit


• Access to our colleague communications app, The Loop


• Enhanced family leave and pay arrangements


• Opportunities to grow, with award-winning training and apprenticeship programmes


• Great deals and discounts across 100's of high street and online retailers


• Financial wellbeing support, including Wagestream®


Check out the detail of all our colleague benefits here.


• Enhanced on statutory terms, subject to service criteria.


We recognise the challenges people face trying to balance commitments both in and out of the workplace - perhaps studying, caring commitments, or other employment. We therefore aim to be as flexible as possible, to create shift patterns that work for both our co-op and our colleagues.