Team Leader - EAL & Symbols

As a Twinkl Team Leader in Production, you will work with a group of team members within the EAL and Symbols Products. Your role will be to lead the teams of Content Writers, Content Editors, Designers and Illustrators. You will be their Line Manager and will also organise their team sprints and support them to achieve their goals alongside the Society Production Manager . You will need to plan far ahead and scope projects to meet deadlines. We need someone who faces challenges and tasks head on with a positive attitude.

You will coach and empower your team to be the best they can be, keeping them up to date on the latest guidance, business updates and processes. You will be highly skilled in engagement and communication, disseminating and delegating where necessary.

Role Responsibilities

Project and Sprint Management:

• Plan sprints, set priorities, and manage projects using Jira and Tableau.


• Oversee project organisation and sign-offs.


• Conduct reviews and retrospectives.


Team Leadership and Support:

• Manage performance with KPIs and skills matrices.


• Support individual development and provide day-to-day troubleshooting.


• Report monthly on team and product performance.


• Allocate resources and manage hiring requisitions.


Communication and Coordination:

• Collaborate with Product Owners and other Team Leaders.


• Host stand-ups, roadmap meetings, and set weekly priorities.


• Answer questions and support designers, writers, editors, and illustrators.


• Facilitate training and onboarding.


Additional Activities:

• Create a problem-solving culture and set measurable targets.


• Motivate and inspire team members, ensuring alignment with business goals.


• Maintain flexible availability and encourage team engagement.


• Foster a safe and inclusive team environment.


Training and Wellbeing:

• Onboard and train new starters.


• Promote ongoing training and team activities.


• Support team wellbeing and celebrate successes.


Learning Opportunities:

• Develop coaching and performance management skills.


• Gain experience in project management and leadership at Twinkl.


• How to use our online systems such as Jira/Tableau.


Key Collaborators:

• Product Owners: Christina Hingley and Kerry Trow (EAL and Symbols)


• Other Team Leaders in the product group


• Your Production Manager and the Production Operations team.
  
  Qualified Teacher with experience teaching in an inclusive educational environment;


• Interest and professional understanding of the need to provide inclusive educational content;


• Understanding / Experience of working in a fast-paced environment;


• Experience in leading projects and project management;


• Handling of information sensibly and where appropriate, sensitively;


• Evidence of supporting team members in a leadership role;


• Professional, personable and pragmatic, an ambassador for Twinkl and our values.
  
  In return for everything you can bring, we can offer you an exciting role in a fast-growing and dynamic business, with plenty of career opportunities.


Here are a couple of the things that make Twinkl a great place to be:

• A friendly, welcoming and supportive culture. We believe work should be fun and always put people before the process


• Diversity, inclusion and belonging - our Employee Network Program includes working groups for LGBTQ+, People of Colour, Disabilities (visible and invisible), Women in Tech and Working Parents.


• From day 1 - Westfield Health, 33 annual leave days per year (pro rata for part time team members) flexible working policy with opportunities to work from home and Twinkl subscription.


• After probation - company sick pay and cycle to work scheme


• Long term service reward - Life insurance, enhanced pension contribution, enhanced maternity pay, enhanced adoption pay and enhanced paternity pay.