Team Leader

Europcar Group UK Limited

Team Leader

£27000

Europcar Group UK Limited, Two Gates, Tamworth

  • Full time
  • Permanent
  • Onsite working

Posted 1 week ago, 20 Apr | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 95b8807829b24927bb276ebf2347bca3

Full Job Description

Responsible for frontline staff training and development and overall profitability of a high volume branch. Primary responsibilities include but are not limited to the following:

  • Service based leadership

  • Staff training, development and corrective action

  • Sales and financial reporting, Manage staff performance and build effective teams to achieve sales objectives

  • Maximise incremental sales through effective training and staff development

  • Daily communication with staff providing recognition and constructive redirection

  • Provide continuous training and education daily

  • Maintain accurate sales reports

  • Work closely with management and department leaders

    A full, valid clean driving licence, with a minimum of 4 years driving experience is required

  • Management of direct customer contact, employee relations, budget and P&L review

  • Ability to exercise sound judgment and make prudent decisions

  • Excellent communication skills with ability to build rapport across the organisation with peers, staff and management, both written and verbal

  • Strong team-oriented leadership skills and proven track record in a leadership role

  • Ability to attract, evaluate, coach, and advance staff to create an effective team

  • Working knowledge Microsoft Office, including Excel, Word, Power Point, Disability Confident

  • About Disability Confident
    A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

    We operate a wide range of vehicle mobility products including vehicle rental and car sharing services. We help businesses keep their people on the road in low emission vehicles and we're adding more electric vehicles to our fleet every day. We supply the vans that are used to deliver your online shopping. And, we think most importantly, we provide a working environment for our colleagues that is flexible and nurtures their career ambitions. Everyone counts at Europcar.

    We are now building our operations for growth over the coming year. As part of a global organisation we have big ambitions, and everyone who is part of our team can make a contribution to - and benefit from - our success.

    Joining the team of this market leading brand will give you the opportunity to progress your career in the rental industry. Europcar is committed to helping employees develop market-leading skills through ongoing training and development.

    You've probably heard of Europcar. You probably think we just rent cars at the airport. We do so much more!

    As a Team Leader you will handle every aspect of client-interaction, from relationship management to the direct coaching of staff. This is an exciting opportunity to join a company experiencing growth that offers a great culture and excellent compensation including sales bonuses for achieving branch targets, a company car and additional benefits.

    What we can offer you:
  • Competitive Basic Salary

  • Provision of a fully electric company car with on site charging (subject to availability)

  • Exceptional commission scheme - uncapped bonus potential with on target earnings.

  • Starting on 6 weeks holiday (including bank holidays), increasing with length of service

  • Free on site car parking

  • Pension and a life insurance scheme

  • Enhanced Maternity Leave (subject to service and earning qualifications)

  • Discounted car hire rates across our network

  • 20% discount on EE mobile phone contracts

  • Discounted hotel rates through the Accor Group after 12 months service

  • Cycle2Work

  • Free annual eye tests

  • Confidential legal and support service through BUPA

  • Career progression and development


  • forms part of current non contractual benefit offering