Team Leader

To work in collaboration with the Community Mental Health Services Manager, to ensure the highest standards of practice and service delivery. To work as part of the Mental Health Directorate to deliver the services required under the National Service Framework for Mental Health
To provide day to day management, leadership and supervision to a multi-disciplinary Community Mental Health Service Team.
The Team Leader will manage Nurses, Social Workers, Occupational Therapists and other staff, ensuring that the needs of Service Users are met through the effective deployment of these staff. S/he will also maintain a clinical role and/ or a caseload dependent on sector need.
The Team Leader will contribute at a local level to the development and implementation of policies and procedures.
The Team Leader may on occasion deputise for the Community Mental Health Services Manager in his or her absence, as agreed with the Service Line Leader.
The Team Leader will ensure, in collaboration with other professional colleagues that professional practice meets standards as set by HPFT and/or professional statutes and bodies.
All staff should comply with the Trust's Anti-Discriminatory Statement, Employee Charter, Trust Policies and Procedures, Code of Conduct and Equality and Diversity., Prioritise and manage the delivery of a health and social care assessment, care management and treatment service to service users within the designated community mental health service area, including overseeing referrals and ensuring that there is an even and appropriate distribution of work across the team, based on the experience of team members.

Oversee referrals and the allocation of service users to workers, ensuring that caseloads are monitored and managed and care packages are maintained under the auspices of CPA.

Ensure that there are adequate staff numbers organised appropriately around service user needs and to incorporate this into rota planning.

Ensure that risks relating to service users, unmet needs and to the work environment are assessed and managed appropriately, ensuring that all team members know and understand their role in risk management.

Provide operational supervision and, in conjunction with the Senior Practitioner (social care) and relevant nurse practitioners, ensure the provision of clinical caseload supervision to all team members. Where necessary to make arrangements for appropriate professional supervision to be available to all team members.

Implement and monitor relevant operational policies and protocols, team systems and processes for the effective operation of his/her team.

Ensure quality care standards and procedures which support the aims of the Trust and the ethos of the Recovery Approach., To plan, prioritise and manage the delivery of a health and social care assessment, care management and treatment service to service users within the designated community mental health service area, including overseeing referrals and ensuring that there is an even and appropriate distribution of work across the team, based on the experience of team members.

To oversee referrals and the allocation of service users to workers, ensuring that caseloads are monitored and managed and care packages are maintained under the auspices of CPA.

To ensure that there are adequate staff numbers organised appropriately around service user needs and to incorporate this into rota planning.

To ensure that risks relating to service users, unmet needs and to the work environment are assessed and managed appropriately, ensuring that all team members know and understand their role in risk management.

To provide operational supervision and, in conjunction with the Senior Practitioner (social care) and relevant nurse practitioners, ensure the provision of clinical caseload supervision to all team members. Where necessary to make arrangements for appropriate professional supervision to be available to all team members.

To implement and monitor relevant operational policies and protocols, team systems and processes for the effective operation of his/her team.

To ensure quality care standards and procedures which support the aims of
Hertfordshire Partnership NHS Trust and the ethos of the Recovery Approach.

To maintain the requirements of CPA, ensuring that the team members are able to assume Care Co-ordination responsibility.

To ensure the continued professional development of all team members through annual individual performance reviews.

To maintain the Team Leader's own professional registration and development

In collaboration with the Service Line Leader, to undertake the timely recruitment selection, appointment and induction of team members.
To manage the delegated team budget with respect to operational and service delivery costs.

To implement systems of financial management to safeguard client's property ensuring they comply with the Standing Financial instructions of the Trust.

To effectively manage all aspects of the teams time i.e. Duty Rota, Time worked, Annual Leave via the E Roster system.

To monitor and manage, in conjunction with the Community Mental Health Services Manager, all staff sickness and absences.

To act for or on behalf of the Community Mental Health Service Manager as required from time to time in accordance with local agreements
Where the Team Leader is an Approved Mental Health Professional to be prepared to participate in local AMPH rota where appropriate.

To monitor the service caseload ensuring that the teams activities are targeted to clients/patients, fulfilling the agreed criteria.
Clinical Responsibility

Ensure the provision of appropriate support to individuals with severe mental illness and complex needs, following assessment.

Ensure that all team members are able to develop and maintain long-term supportive relationships with service users.

Ensure the co-ordination, liaison and integration of activities from other services or agencies in the provision of a CPA package
Participate in risk assessment and risk management activities.

To chair Safeguarding meetings as necessary and follow all Safeguarding reporting processes.

Enable and participate in audit and research activities as required and appropriate.

Monitor and respond to all reported accidents or incidents following agreed Trust procedures.

To ensure personalisation agenda is fully implemented within the teams
To report on the activities and effectiveness of the team's interventions as required.

To adhere to the principles of Practice Governance

Ensure the effective and timely management of all complaints relating to the service.

Through the establishment of quality and audit process, assess trends, strengths weaknesses and opportunities that may influence the further development of Community Mental Health Services.

Develop a culture of service development & improvement in line with the Recovery Approach.

Provide comprehensive, timely and accurate information relating to activity and/ or performance as required.

Maintain service activities in line with the agreed referral and assessment criteria.

To provide a flexible service, responsive to Service User need.

To develop the service in line with NSF guidelines and Trust strategy

Maintain an effective skill/ professional personnel mix to provide a multi-professional team approach.

To provide information for service development and evaluation through the use of outcome measurements, audit and annual service policy review.
Implement risk assessment procedures related to the working environment, tasks and client management.

Against agreed criteria, measure the effectiveness of the Community Mental Health Service team.

Agree and implement quality standards which reflect both local and national requirements. Build and develop best practice initiatives.
To monitor systems of audit for:
Client records
Team activity
Performance indicators
Investigate and access a wide range of services designed to meet occupational, recreational, social and health needs.

• RMN / DipSW / CQSW / OT qualification


• Evidence of current Registration with NMC, GSCC or HPC, Experience of working in an integrated health and social care environment, You must have appropriate UK professional registration.
  
  Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an exceptional organisation with big ambitions, our aim is to be the leading provider of mental health and specialist learning disability services in the country.


With a workforce of c. 3,000 and an annual income of c. £200m, the Trust is organised across three Strategic Business Units and provides integrated health and social care services through a large network of community and inpatient settings, serving diverse communities across Hertfordshire, Norfolk, North Essex and Buckinghamshire. As a university trust, HPFT continues to develop strong links with the University of Hertfordshire providing excellent learning and development opportunities, as well as strengthening our clinical research capability.

Whilst it is a challenging period for the NHS, there has never been a more exciting time to join HPFT. Building on the CQC ' Outstanding' rating given by the CQC in 2019, we remain on our "Good to Great" journey as we continue to innovate, improve, transform and ultimately deliver the very highest standards of care to the service users and communities that we serve.

To support us on this journey we are looking for an energetic, dynamic and ambitious individual to join our organisation.