Team Assistant - Alternative Delivery Solutions

Team Assistant - Alternative Delivery Solutions
Department
Alternative Delivery Solutions
Office Location
Birmingham
Reports To
Head of Alternative Delivery Solutions
Working Hours
35 hours per week, 9:30am to 5:30pm but additional hours may be required. We are happy to consider agile and flexible working patterns. Our approach to hybrid working allows for up to 40% of time working from home and 60% working in the office, please contact a member of the recruitment team to discuss further., We don't just claim to be innovative, we show it. One of the ways we show it is through the ongoing and ever-expanding growth of our Alternative Delivery Solutions group which assists the firm to deliver its services more efficiently through its teams such as the Legal Delivery Centre in Birmingham, Resource Management team in London and Flexible Lawyer Platform in the UK and US.
This group is a key component in the transformation of the way we deliver our services today and we support our lawyers and partners in delivering the highest quality of work and putting clients at the center of everything we do. We are always looking for ways to improve our delivery and the whole team are encouraged to contribute new and innovative ideas.
This is a great place for ambitious professionals who are looking to develop their skills and experience and have a keen interest in supporting the firm in continuing to be at the forefront of innovative delivery of our services.
Role Overview
Delivering a professional administrative support service to the Alternative Delivery Solutions group.
Legal Delivery Centre UK
Supporting the LDC management team with the smooth and efficient new starter (including contractors) processes for contracts on project work, assisting with administrative queries throughout the life of the project (directly queries to the appropriate teams so that challenges are resolved quickly) and completing project closure processes at the end of projects.
Resource Management and Flexible Lawyers
Preparing Excel reports on capacity using data from our various IT systems and applications and processing invoices after checking against time recording systems, under the guidance of our Resource Manager.
Support our Head of Alternative Delivery Solutions
Producing first draft reports in Excel and PowerPoint as well as in Word for the Head of Alternative Delivery Solutions.
Providing support to the Head of Alternative Delivery Solutions, ADS Manager, LDC Manager and Senior Team Lead by arranging meetings and managing diaries.
Client Services Team
Providing administrative support, as needed, in keeping trackers and "know-how" documents up to date.
Key Responsibilities / Accountabilities

• High quality and accurate document production skills, adhering to the firm's house style.


• Producing Excel reports.


• Typing, printing, scanning and filing documents and emails.


• Taking accurate and detailed telephone messages.


• Accurate and regular maintenance of filing system and archiving and retrieval of files from store.


• Use the firm's resources efficiently eg print room, global document production.


• Build a network of strong working relationships internally.


• Demonstrate strong organisational skills, regularly act on own initiative, highlighting issues and suggesting possible solutions.


• Organise and prioritise workload and keep a level-headed approach in a busy working environment.


• Ad hoc duties as and when required.


Specific duties or responsibilities may be reviewed from time to time to reflect changes in personnel and management structure, staff location or services.
All members of the firm participate in our Responsible Business program., Our goal is to embed flexibility across our business by giving everyone the opportunity to work in an agile way, whether as a regular pattern or on an ad hoc basis, and we will be happy to discuss this further.
Equal Opportunities Employment Statement
It is the policy of Hogan Lovells to provide equal opportunities for all employees in relation to recruitment, training and promotion. Decisions in these areas will be made only by reference to the requirements of the job and shall not be influenced by any consideration of age, disability, ethnic origin, gender identity, religion, sex or sexual orientation.

Qualifications and Training

• Sound knowledge of MS Outlook, Word, Excel and PowerPoint.


• Minimum 5 GCSEs or equivalent at A-C including English and Maths.


General Attributes

• Excellent secretarial skills, fast accurate typing.


• Excellent administrative and organisational skills.


• Good level of numeracy.


• Excellent written and verbal communication skills.


• Good attention to detail and quality.


• Professional telephone manner.


• Ability to interact with people at all levels.


• Self-motivated individual with a proactive approach.


• Ability to think on one's feet to solve administrative problems, using support service departments as necessary.


• Client orientated approach - client focused both internally and externally.


• Willing to become involved with a desire to learn.


• Flexibility with overtime.
  
  Hogan Lovells is one of the leading global law firms. Our distinctive market position is founded on our exceptional breadth of our practice, on deep industry knowledge, and on our 'one team' global approach. Formed through the combination of two top international law firms, Hogan Lovells has over 40 offices in the Americas, Asia-Pacific, Europe, the Middle East and Africa.

With a presence in the world's major financial and commercial markets, we are well placed to provide excellent business-oriented advice to our clients locally and internationally. Our people are the key to our success, which is why we seek to recruit and retain the most talented individuals in all regions of our global practice.
In the UK Hogan Lovells has offices in Birmingham and London. The Birmingham office opened in 2015 and has a number of practice areas including Corporate/Commercial, Disputes, Finance and Real Estate, as well as our Legal Delivery Centre and Business teams. The office has recently trebled in size and moved into a new fitted out space in the Colmore Building., The Financial Times has ranked Hogan Lovells as one of the most innovative law firms in Europe - the firm was ranked second overall in the 2020 FT Innovative Lawyers Europe report. It is the fifth year running that Hogan Lovells has been ranked in the top ten most innovative law firms in Europe. We understand the powerful forces transforming the delivery of our services today, and we embrace that change.