SYP - ISO Quality Manager

We have an exciting opportunity for an ISO Quality Manager to join our Digital Investigations Team on a permanent basis.

Working closely with the existing Quality Manager, you will manage the implementation, promotion and adherence to the Quality Management System across SYP and will lead on the maintenance, development and extension of ISO accreditation and compliance with the Forensic Science Regulator Code of Practice, to other force functions ensuring adherence with relevant regulatory and legislative standards.,

• Maintaining the organisations Quality Statement with regard to delivering a quality service in accordance with quality methods and overseeing the review and production of the Quality Manual and associated Quality Procedures, in order to ensure that the QMS enables the force to achieve continual improvement, good professional practice and appropriate levels of quality in all its forensic activities.


• Line managing a team of quality officers, providing direction and leadership, staff appraisals, addressing welfare issues, advising on personal development, training and coaching, including arranging the training of sufficient internal auditors, assessing competency to maintain compliance. Additionally, assist with all aspects of formal external certification and accreditation auditing processes.


• Undertaking and scheduling internal audits, providing feedback, recommendations and options where applicable, identifying non- conformance, the root cause and the implementation of remedial actions, reporting to the relevant line manager when action is/has been required in respect of any aspect of failure in Quality Standards.


• Supporting and liaising with all relevant senior managers, senior leadership teams and other functions, providing specialist advice and guidance on all matters relating to quality and gaining and maintaining accreditation.


• Co-ordinating the implementation, maintenance and training of relevant Quality Standards across functions, leading regular quality review meetings, and overseeing the review and update of all related documentation, working practices and procedures, in order to ensure full compliance.


• Proactively seeking improvements to service delivery and maintain a cycle of continuous internal review and improvement.
  
  Extensive working knowledge and experience of implementing ISO standards including designing delivering and maintaining an ISO Quality Management System in relation to Digital Forensics.


• Proven and extensive experience as an assessor/auditor on internal/external auditing of third-party multi-site and multi-activity organisations.


• Demonstrable experience of problem-solving methodologies (i.e., root cause, analysis, FMEA).


• Use of Microsoft Office programs and computer literate.


• Ability to travel throughout the North East region.


• Has an understanding of forensic processes carried out by UK Police Forces including their inter-relationships.


• Proven management experience.


• Experience of maintaining a high level of confidentiality and maintaining issues of a sensitive nature.


Skills and experience as documented in the role profile need to be evidenced in your application to be considered for interview, Applicants must meet the minimum requirement checkable history criteria, which must be taken into account for individuals applying to work with South Yorkshire Police in any capacity. A minimum checkable history of 5 years is required for this role and successfully undergoing recruitment vetting procedure is a pre-requisite of employment with South Yorkshire Police.

South Yorkshire Police is committed to developing working practices which assist staff to balance their personal and professional lives, whilst meeting the needs of the organisation. This in turn enables South Yorkshire Police to provide an outstanding service to the community.

We offer generous entitlements and supportive policies to enable a better work-life balance, some of which are listed below:

• A highly competitive salary and access to a generous pension scheme


• Generous annual leave allowance


• A wide range of family friendly policies including enhanced maternity, paternity and adoption leave


• Flexible working arrangements including flexi-time and hybrid working


• A transparent and collaborative team culture underpinned by our core values of Fairness, Integrity & Trust


• Comprehensive range of development and leadership courses to develop your career with South Yorkshire Police


• Employee Assistant Programme (accessible 24/7) offering confidential support and advice


• Flexible lifestyle benefits such as: Blue Light Card, Company Shop, Cycle to work scheme


• Committed to embedding sustainability: Force sustainability strategy - SYP (southyorkshire.police.uk)


• Membership to the Sports and Social Club


• Access to a wide range of staff support groups and networks