Sustainability Business Partner

Motability Operations Limited

Sustainability Business Partner

Salary Not Specified

Motability Operations Limited, Fishponds, City of Bristol

  • Full time
  • Permanent
  • Remote working

Posted 2 weeks ago, 1 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: a0b4148fa56d4777847b4aa05400981f

Full Job Description

Motability Operations are currently recruiting for a Sustainability Business Partner to join our team in Bristol or London on a full-time, permanent basis. In your role, you will support the business through collaborating and business partnering, to embed impact and sustainability as part of business activity.

You will develop strong connections across MO to provide added-value support. This could be uncovering carbon reduction plans, circular economy opportunities and increasing employee awareness.

You will drive best practice through engaging with third parties and external bodies such as B Corp's B Movement Builder (BMB) programme. To engage with and facilitate the B Corp certification process to achieve full certification and to champion the ongoing maintenance of MO's B Corp status.

You will be accountable for:

  • Providing assurance that impact and sustainability has been measured as part of business decision making.

  • Creating a double materiality review process in conjunction with the Sustainability Performance & Analysis Manager that engages stakeholders.

  • Engagement with B Corp and the BMB community.

  • Developing a programme of assurance activity and network of contacts

  • Supporting the long-term sustainability assessment of the business and strategic progress

  • Manage relationships with key third parties such as ratings agencies.

  • Co-ordinating the material for the Impact & Sustainability Committee

  • Ensuring MO's approach is aligned to best practice.

  • Monitoring volunteering, charitable giving and matched funding performance.

  • Performing a gap analysis and action plan from frameworks and agency reviews

  • The impact and sustainability committee and champions


  • You will also co-ordinate and provide business input into projects such as our annual impact reporting, B Corp certification and the sustainability strategic review process.

    Your role will be key in helping MO in achieving sustainability goals, reducing carbon emissions and implementing science-based targets.

    This role is best suited to an experienced business professional, who is passionate about supporting the business to achieve its impact and sustainability goals.
    You can demonstrate the ability to operate across multiple business areas at all levels. You will have experience of managing and supporting project activity through to delivery, driving business value.

    You will have excellent communication and organisational skills, with a keen interest and understanding of impact and sustainability topics. You will understand the importance of getting the basics right and show an interest in ensuring that all aspects of the role are undertaken to the highest standards.

    This role is most suited to someone who thrives on working across multiple business areas, managing multiple initiatives and can build strong working relationships.

    You will be a cultural role model for the business.
    Minimum criteria:
  • Experience working in a cross functional business partner or business support role

  • Demonstratable track record of building strong business relationships

  • You are well-organised with excellent communication skills

  • You have examples of how to build business engagement and awareness

  • You have a proficient level of understanding as to how the business operates

  • You have a strong interest in social and environmental topics

  • An understanding of impact and sustainability processes and reporting

  • An understanding of the role of governance

  • You understand emissions and social impact reporting

    Motability Operations is a unique organisation, virtually one of a kind. We combine a strong sense of purpose with a real commercial edge to ensure we provide the best possible worry-free mobility solutions to over 700,000 customers and their families across the UK. Customers exchange their higher rate mobility allowance to lease a range of affordable vehicles (cars, wheelchair accessible vehicles, scooters, and powered wheelchairs) with insurance, maintenance and breakdown assistance included. We are the largest car fleet operator in the UK (purchasing around 10% of all the new cars sold in the UK) and work with a network of around 5,000 car dealers and all the major manufacturers. We pride ourselves on delivering outstanding customer service, achieving an independently verified customer satisfaction rating of 9.8 out of 10.


  • Our values are at the heart of everything we do. They represent ambition, and we look for our people to live and breathe them every day:
  • We find solutions

  • We drive change

  • We care


  • We operate hybrid working across the organisation where we split our time between working on-site at our offices, and at home, remotely within the UK. We believe hybrid working achieves a good work/life balance for our colleagues, allowing us to connect with each other, collaborate on important work, and perform together to deliver for our customers. It allows us to have the flexibility to work remotely up to 2-days per week whilst also using the great office spaces we have available.

    Pulled from the full job description
  • Car scheme

  • Company pension

  • Cycle to work scheme

  • Employee discount

  • Gym membership

  • Paid volunteer time

  • Private medical insurance, An annual discretionary bonus

  • 15% non-contributory pension (9% non-contributory pension during probation period)

  • Life assurance at 4 times your basic salary to give you peace of mind that your loved ones will receive some financial help

  • Employee Discount Scheme with a huge number of retailers and an app to save on the go

  • Discounted Electric/Hybrid Car Salary Sacrifice Scheme

  • Access to the Cycle to Work Scheme (we have showers, changing rooms and secure bike sheds on site)


  • As well as financial benefits, our staff's health and well-being are very important to us, so we also offer:
  • 28 days annual leave with option to purchase and sell days

  • Funded Private Medical Insurance cover

  • Critical illness insurance

  • Free access to healthcare apps, such as Peppy, Unmind, Aviva Digital GP

  • Funded health screening for over 50s

  • 1 day per year to volunteer - Staff can support a local charity or do a sponsored event whilst being paid for it

  • Access to our fully accessible company allotment - Where we grow our own produce for local charitable organisations

  • Access to Prayer room and quiet spaces whilst working in the office


  • We also understand that not everyone is the same so offer several voluntary benefits that you can select outside the core package, these include;
  • Dental Insurance

  • Health and cancer screenings for you and your partner

  • Discounted gym memberships

  • Charitable giving


  • At Motability Operations, we believe in building a diverse workforce, where our people are empowered to attend work as their true selves, and we encourage people from all backgrounds to apply. We want to sustain a culture that nurtures, where employees are free to flourish and where they're rewarded equally, regardless of race, nationality or ethnic origin, sexual orientation, age, disability, or gender.

    We pride ourselves on being an inclusive employer and as such, all our offices provide first rate disability access. With our hybrid working environment, we do our best to accommodate part-time and flexible working requests where possible, building on our culture of trust, empowerment, and flexibility.