Supervisor - Leicester, Leicestershire

As one of two Supervisors you will be supervising a multi skill trades team, providing practical and technical support, and assisting the Service Manager to deliver the operational objectives ensuring all works are completed efficiently and effectively whilst engaging the team to bring their best. In conjunction with the Service Manager, your focus will be to support, coach, motivate and engage the team to achieve service objectives, embedding the Bring Your Best Values, and promoting a customer centric approach of 'value for money' and 'right first time.'

By analysing data and measuring performance, you will work closely with the trades teams and your Service Manager to support a customer focussed maintenance service, delivering repairs meeting the required SLAs. You will also assist the Service Manager with the completion of daily, weekly, and monthly business objectives.

A suitable trade qualification - this is essential
Experience of working within a multi-skilled environment
Experience of working within a customer focussed environment
Social Housing repairs experience
Ability to make key decisions, comfortable with responsibility and accountability for successful outcomes in service delivery
Demonstrable experience of supervising or managing a team and leading by example is essential
Excellent problem-solving ability, a solutions-focussed approach and comfortable working within a continuous improvement environment
Strong communication skills with the ability to develop good working relationships
IT Literacy is a must, experience with EXCEL and other Microsoft packages
A full driving licence is essential
As you will be working in Customers' homes you will also need a DBS check.
This mobile role is based in the East Midlands Northampton, Leicester, Market Harborough area - so you will need to live within this patch - but will require occasional travel to other regional sectors as required. This could include training and meetings at other locations including Birmingham, Worcester, Louth, Skegness, or Matlock., Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

Part of Platform Housing Group, Platform Property Care is a well-established property maintenance business. Working with us is more than just a job. We value the contribution that our colleagues make to our business; our vision is clear - we are growing fast, and we aim to achieve our plan through an engaged and highly skilled team.