Student Support and Casework Administrator

St. George's University of London

Student Support and Casework Administrator

Salary Not Specified

St. George's University of London, City of Westminster

  • Part time
  • Permanent
  • Remote working

Posted 2 weeks ago, 16 May | Get your application in now before you miss out!

Closing date: Closing date not specified

job Ref: 885cd5e10b5b41d4a03f179b2505f9a2

Full Job Description

  • Oversee day-to-day operations of the Extenuating Circumstances process, reviewing cases and ensuring timely outcomes

  • Provide guidance to students and serve as the main point of contact for queries

  • Contribute to the development of the Extenuating Circumstances system, streamlining new processes and drive continuous improvements

  • Manage student cases and support the smooth organisation and running of the Extenuating Circumstances Panel

  • Maintain detailed and accurate records and produce reports/data for stakeholders.

    We are seeking an exceptional person to join our student-focused Education Operations team at St George's, University of London. This role would suit an organised individual with great communication skills, who wants to contribute to the enhancement of the student experience., A degree or equivalent qualification

  • Previous experience in a course/student administration role in higher education

  • Excellent organisation and time management abilities

  • First-rate communication and interpersonal skills

  • The drive to provide an exceptional service to students

    Flexible working, including part-time or reduced hours of work, opportunities to work from home for many posts, compressed hours and local flexibility in agreeing start and finish times of work are among the extra benefits offered by St George's, University of London.