Stroke Project Support Officer - Band 5

An exciting opportunity has arisen to join our dynamic, busy and friendly team in Stroke as a Project Support Officer (band 5) for 22.5 hours per week for one year.
The Project Support Officer will be responsible for all aspects of the line management of the NBT Stroke administrative team and provides essential support to the Stroke team as a whole.
The post holder would assist in the operational leadership for SSNAP (Sentinel Stroke National Audit Programme).
The ideal candidate will be able to work well independently, with excellent communication skills to be able to engage and build strong relationships with both Clinical and Clerical colleagues ranging in seniority.
They would prepare reports, presentations, and other documentation as required and deputises for the Stroke Management team.
We are looking for an individual who pays meticulous attention to detail with great organisational skills., + Management of Stroke administrative and clerical staff
+ SSNAP organisational lead
+ Support complaints and PALS process
+ Identify any training or development needs and implement as necessary for administrative staff.
+ Upholding the management of all annual leave, sickness absences and performance.
+ To oversee rosters and maintain accurate records of working hours, overtime, and absences on the eRoster system (or paper records, if appropriate).
+ To support the management of doctors, nurses, ANP's and PA's.
+ To undertake any other duties appropriate to the post, as agreed with the Performance and Operations Manager
+ To ensure all clerical and administrative staff within the department have an annual appraisal and personal development plan.
+ Co-ordinating annual leave for clerical and administrative staff in a planned and constructive manner to ensure cross cover within department.
+ To investigate and respond to departmental complaints and concerns, including lessons learned and action plans for improvement.
+ To support the management of consultant, middle grades and junior doctor's rota.
+ To undertake any other duties as requested by the Management Team, in line with the duties and responsibilities of this role.

Working for our organisation
The Stroke Team is a growing, engaging, friendly team.
The multi-disciplinary team is comprised of a wide range of staff from Consultants, Registrars, Junior Doctors, Physician Associates, Advanced Nurse Practitioners, Therapists, Ward Staff and Support Managers.
The team works together to ensure the best possible care for our stroke patients.
The Support manager role is a newly created role that will be essential in supporting a wide range of staff and services.

Detailed job description and main responsibilities
+ Management of Stroke administrative and clerical staff
+ SSNAP operational lead
+ Support complaints and PALS process
+ Identify any training or development needs and implement as necessary for administrative staff.
+ Upholding the management of all annual leave, sickness absences and performance.
+ To oversee rosters and maintain accurate records of working hours, overtime, and absences on the eRoster system (or paper records, if appropriate).
+ To support the management of doctors, nurses, ANP's and PA's.
+ To undertake any other duties appropriate to the post, as agreed with the Performance and Operations Manager
+ To ensure all clerical and administrative staff within the department have an annual appraisal and personal development plan.
+ Co-ordinating annual leave for clerical and administrative staff in a planned and constructive manner to ensure cross cover within department.
+ To investigate and respond to departmental complaints and concerns, including lessons learned and action plans for improvement.
+ To support the management of consultant, middle grades and junior doctor's rota.
+ To undertake any other duties as requested by the Management Team, in line with the duties and responsibilities of this role.

If you apply for this vacancy and have not received a communication from North Bristol NHS Trust within three weeks of the closing date, please assume that on this occasion your application has been unsuccessful.
Please note that North Bristol NHS Trust does not reimburse travel expenses relating to interview attendance.
If you feel you meet the requirements of the Disability Act / Two Ticks scheme and require further support/advice, please contact us on tel .
North Bristol NHS Trust are committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
The successful applicant(s) will normally commence at the minimum of the scale unless they have previous NHS service at the same band. Progression through the scale is by annual increments.
At North Bristol Trust (NBT), we know diverse and inclusive environments lead to happier and healthier teams and improved patient care and outcomes. We are committed to equality of opportunity, to being fair and inclusive, and to being a place where we all belong. We therefore particularly encourage applications from candidates who are currently underrepresented in NBT's workforce at Band 8a and above. These include people from Black, Asian and minority ethnic backgrounds, disabled people and LGBTQIA+ people.
Please note that stringent pre-employment checks are undertaken on all successful applicants prior to commencement in post.