Special Events Executive

The Special Events Executive plays a pivotal role within the business, acting as one of the primary points of contact for both new and existing clients. Our host will take great care in ensuring that when guests arrive at the hotel they are greeted, movements co-ordinated, and needs and requests anticipated.

The host will be based throughout the hotel, mainly on the ground floor. For private events the host will be the main point of contact for all operations and will coordinate movements between all other departments to ensure the smooth running of all events and our general daily activities within the hotel. The role will involve working closely with our sales and reservations team who will require assistance with event enquiries during peak times.

We're looking for someone who is naturally confident and highly driven, with exceptional customer service. The successful candidate will have previous experience of working in a hotel or events venue in a customer facing role, preferably with operational experience. This is a varied role where no one day will be the same, a role that will require plenty of energy and motivation and will require someone who can work across many departments.

If this is you then step into the spotlight as Special Events Executive at The Store, Oxford!

The role covers weekends and evenings and will be on a rota basis.

Professionalism

Personable

Knowledgeable

Exceptional Customer Service

Adaptable

Passionate about People

Legacy - The Store celebrates its rich history as a beloved department store, in the heart of Oxford, and pays tribute to the building's past by carrying forward a legacy of enchanting guests with a sense of delight and wonder.

Discovery - Like its predecessor, The Store is a place of discovery, offering a myriad of spaces to explore and uncover, from the luxurious spa to its diverse range of dining experiences, window displays and seasonal pop-ups.

Innovation - The Store is more than just a hotel it's a hub of innovation and change that constantly seeks to improve the guest experience through varying design, evolving installations and innovative food, drink and services.

Community - As a former pillar of the community, The Store remains committed to supporting and engaging with the local community through various initiatives and events that bring people together.

At The Store, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, dynamic, and nurturing culture. We are striving to create a culture that fully represents our four brand pillars: Legacy, Discovery, Innovation and Community - including all the communities we serve.

• 28 days annual leave (increasing to 33 days after 5 years' service)


• Flexible rotas with one weekend day a week


• Delicious and nutritious meals on duty


• Ongoing training provided - both in house and external.


• Career progression and development - we invest in our people.


• £26,000 per annum plus service charge


• Discount with Experience Oxfordshire - Perks for Partners


• Royal Cars taxis 50% discount for our people (to and from work)


• Refer a Friend Scheme


• Hospitality Rewards; health and wellbeing benefits and perks for everyone (high street discount, restaurants and Employee Assistance)


• Brand pillars - we have four pillars that we live and breathe every day!


• Opportunities to socialise and celebrate big moment together - birthdays, work anniversaries and big life moments!


• Fundraising initiatives - we support the community and like to give back, in 2023 we walked for wellbeing supporting Hospitality Action.


• Go green - come and work with a company that are committed to creating a greener planet, by looking at how we can reduce our carbon footprint - we have a green team who ensure we are on track, come and play your part in that.


As the hotel grows more benefits will become available.