Shop Manager

We currently have a fantastic opportunity for an innovative Shop Manager, who is looking to make their mark in a high profile store in Hitchin. You will join us working 37.5 hours per week on a rota basis (to include weekends) and in return you will receive a salary of up to £24,648 per annum (£12.64 per hour) plus excellent benefits.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we've improved the lives of millions of cats and transformed the way millions of people see and care for cats.

Each of our shops has its own charm and personality due to our dedicated volunteers and colleagues. From vintage jewellery and jigsaws to harps and handbags, whether our customers are looking for that 'must have' item or simply a 'missing piece', our team of Shop Managers ensure customers are met with great customer service. We are helping the environment while improving the lives of cats, one t-shirt at a time., As a Shop Manager you will combine commercial acumen with creativity, leading a team of employees and volunteers to deliver the highest standards of customer service and presentation in order to maximise income for cat welfare. This is an exciting opportunity to manage a successful store, market and promote the store within the community and build an exceptional team that are committed to raising funds to support cats and kittens in our care.

Previous retail and people management experience
A strong communicator with excellent organisational skills
A highly self-motivated, positive and resilient individual
The ability to build and maintain positive working relationships with a variety of people
Strong knowledge of the issues relating to recruiting and retaining volunteers
Experience of working to targets and KPIs within a retail environment is essential

salary of up to £24,648 per annum
generous annual leave entitlement
contribution pension scheme
life assurance scheme
range of health benefits including private healthcare
Employee Assistance Programme
and more

Through our values and behaviours we help people see the world through cats' eyes. Together we can make a difference.