Service Transition Manager

As a Service Transition Manager you'll be responsible for the seamless transition of project and programme deliveries. You'll be part of the Service Transition team who are the custodians of the technology services across Virgin Media O2, supporting our products and services for consumer and business customers.

In order to be considered, you must have the following experience:

• Proven working experience in a service transition environment, with knowledge of ITIL (Information Technology Infrastructure Library) processes and qualified to a minimum of ITIL Foundation


• Knowledge and demonstrable experience of service transition methodology


• Demonstrable experience partnering with stakeholders to negotiate and manage conflict


• An understanding of complex organisational designs and structures


The other stuff we are looking for

We'd also love you to bring:

• A collaborative style where you show energy and passion to achieve and exceed stretching objectives and to deliver within tight timescales


• It would be beneficial if you had knowledge and experience of project methodologies i.e., Agile and Prince 2
  
  The UK's fastest broadband network. The nation's best-loved mobile brand. And, one of the UK's biggest companies too.


Diverse, high performing teams - jam packed with serious talent. Together, we offer the UK more choice and better value, through our boundary-pushing, customer-championing values and ambitions.

Together, we are Virgin Media O2, and we can't wait to see what you can do.

Accessible, inclusive and equitable for all

Virgin Media O2 is an equal opportunities employer and we're working hard to remove bias and barriers for our people and candidates. So, we build equity and inclusion into everything we do, from the policies we craft to the relationships we shape. We support and encourage you to be your authentic self throughout your application journey with us.
The must haves

Our goal is to celebrate our people, their lives and everything in-between. We aim to create a culture that empowers everyone to bring the best versions of themselves to work each and every day. We believe the most inclusive and diverse culture makes for a better business and a brighter world.

Working at Virgin Media O2, you get a bumper reward package bursting with benefits, and loads of extras you can add if you'd like to. These are designed to support both you and your loved ones, making sure that you're covered no matter what life throws your way.
Next steps

If we feel like a place where you can belong, we'd love to learn more about you as a person and your experience to date. Once you've submitted an application the next steps of the process, if successful, are likely to include a 1-stage interview process incorporating a presentation.

When you apply, you'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.